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Only there one night. Lobby smelled of septic and pool was not clean enough to swim in. A lot of algae in pool

رحلة لمدة ليلة واحدة مع الأصدقاء, مارس 18, 2022

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Staff more than willing to assist me with every need

Michele, رحلة عائلية لمدة ١ ليلة , مارس 17, 2022

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I was expected to have a microwave in the room. There was a funny smell in the hallway.

Marjorie, رحلة عائلية لمدة ٢ ليلة , مارس 12, 2022

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The property is to expensive needs to be updated. It's old, smells and very noisy you can hear everything through the walls. When I enrerd my room thier was a big roach on the bathroom floor. When I notified the staff at the desk, they act like it was nothing. I stayed at my nephew house. I would not recommend this hotel to anyone.

Jennifer, رحلة عائلية لمدة ٢ ليلة , مارس 11, 2022

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Breakfast is not as good as it once was

Vernon, رحلة عائلية لمدة ٥ ليالٍ , فبراير 28, 2022

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Not the greatest, lot of issues. Kind of gross

The first issue was the parking lot. Two hotels share the same very small parking lot, so it is insanely difficult to find a parking spot, especially at night. There isn’t a side parking lot to park and walk from either. The front desk guy was nice and informative. However, the room had a nasty smell to it (I think it was the carpet), the comforter on the bed had 2 small stains on it that looked like blood, and the shower curtain had blood stains that sketched me out. I was too nervous to shower because I didn’t trust the flooring so I wore shoes in the shower. The a/c also had a really annoying ringing to it. We stayed 2 nights. On the day after the first night, I found out our room didn’t lock behind us (without the use of a deadbolt from the inside). Maintenance was unable to fix this and we had to switch rooms for our second night. This was on the first floor^ The second room (2nd floor) had a much nicer smell to it than the first, but the bathtub in the second room was old and scratched up. We also found a SAUSAGE LINK on the floor in the second room, we thought it was dog poop! Nasty. We called the front desk and they said they’d send someone up the next morning to clean it, so we had to sleep with it on the floor! We don’t even know how long the sausage could’ve been there because the hotel offered sausage patties, not links, that morning we found it. Breakfast tasted good and the staff are nice, but there were a lot of problems.

رحلة لمدة ليلتين, فبراير 24, 2022

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Very nice always like coming to the Fairfield

joyce, رحلة لمدة ليلتين, فبراير 12, 2022

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Closeness to Airport and Marriott Property made us pick this hotel for a quick stop over upon cancellation of our flight. Check in was poorly handled. We had reserved a 2 Queen bed room, upon arriving the front desk rep had little to NO words of interaction with us. Gave us a single king bed room. We called and said do you see that our reservation has 2 Queens? Come down and get new key - THATS IT. No sorry, no nothing. Walked down with all our luggage, picked up new keys. No explanation of ANY Services or amenities. Was breakfast included? YES, but no information from him. Was there a Gym? YES, not brought up. I worked out in the GYM, no towels, only used ones in the bin, so therefore there was an intent but not checked and serviced. Water dispenser - Yes. Next morning check out, he saw us struggle with the self checkout that wasn't working quite the way it should. Not a peep from him behind the front desk. My husband then goes and hands keys over to check out. No words. No thank you, how are you doing? where to next - NOTHING. Then a gentlemen, Brent, asked are you headed to airport? Yes, we were about to get Uber, did you already order if not, I'm happy to take you. I'm free now. GUESS WHAT there was an airport shuttle service, also not mentioned by the front desk person. He just was detached, unfriendly and uninterested in any sort of customer service. SUPER appalled at the level of "disservice". Hope this feedback results in some action.

Vanita, رحلة عائلية لمدة ١ ليلة , فبراير 6, 2022

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Check in staff was courteous. Hotel was adequate for a one night stay.

Mary, رحلة لمدة ليلة واحدة, يناير 15, 2022

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The parking is free, but two hotels share this small parking lot. Otherwise, the room was nice and I would stay again for sure.

Jessica, رحلة لمدة ليلتين, ديسمبر 3, 2021

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