كورتيارد باي ماريوت تشارلوت أيربورت/بيلي جراهام باركواي

Front desk service was excellent. Our first room smelled damp and moldy. Dust standing in several areas of our second room. Hotel doors to enter build on side stick and difficult to open. Disappointing for a Marriott.

Overall the hotel was clean and in the location I wanted to be. Security of the rooms not so, personal items were stolen from my room. Hotel is not very responsive to complaints from guest.

Unfriendly check in, musty smells in room. The two restaurant-bar staff were the worst. Rude to all guests. Would not even approach guests for food orders. She yelled out from the food prep area, what you want to each new guest arruving. It was just after 9pm with closing at 10pm and it was obvious they did not want to be there or wait on guests. Uncomfortable and unexpected for a Marriot.

Access was hard due to traffic and entry points. Also parking was a hassle and some type of conference being held made it worse but the hotel was clean and comfy.

Awesome service!!