كورتيارد باي ماريوت تشارلوت أيربورت/بيلي جراهام باركواي

The hotel was clean and comfortable. When going to bed after midnight, there was a parked car below our window playing music very loud, so I called the front desk. They were very courteous and said they would have security address the issue. It was quiet for a little while and then started again. Upon checking out the next day, we waited several minutes while the front desk employee helped someone who was there to see a friend who was an employee. She front desk repeatedly used the walkie talkie to track down this employee while we stood there waiting to check out. Just seemed a little unprofessional.

We booked this hotel for the pool and having a bar inside the venue and neither were open or available. We just wish we had known prior that these amenities would not be working and the liquor license was not intact yet.

First, let me say that the staff was super friendly. When we went down to the first floor to our room, and the entire floor smelled of pot. Then we went in our room, which I'm pretty sure had not been cleaned. I didn't wait long enough to find out. The room reeked of cigarette smoke and I'm allergic. I called the front desk immediately and she moved us to a new room. The new room was actually clean. The comfort level was not good, though. The mattress felt like a water bed it was so squishy. And both my husband and I were woken multiple times during the night as the walls seemed to be paper thin. My husband and I were surprised that this was a Marriott property.

We good experience first time staying at a courtyard property!

Solid, reliable, unspectacular.