سيفيلا بالاس هوتل

Hard pillows

I had beg bug bites, Hotel claimed that because I booked with Expedia, I had to contact Expedia for this issue I checked out earlier but very unpleasant experience

It was a nice hotel walking into. Then I woke up and seen cockroaches in the room I did go to the front desk and they changed my room but every room had them rooms were not clean completely there was crumbs of food even with the maids envelope there. The pool area was nice but the hot tub was out of order for most of my trip. So I wouldn’t stay again.

Rooftop pool was amazing... could benefit with lounge chairs near pool area.

The convenience to restaurants and transportation. The surrounding area was beautiful and safe to walk and discover. The staff was friendly. The rooms were big, a little old but comfortable and safe.

Very good location on the Paseo de la Reforma. Good restaurant, good attentive staff, rooms with decent space and amenities. Small shower area and something about the shower door seemed not right to me. But this is a good hotel with comfortable beds and well located

Good pool and gym and friendly staff. Very good views from the roof

Pretty nice location! Hotel is in good condition and excellent service.

Cambiar las almoadas por unas suaves no duras y el colchon por uno mas comodo se siente viejo. Gracias

Excellent staff very friendly hotel bit dated but very clean. Location was great.