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Mercure Tunbridge Wells Hotel

4.0 star property
Hotel with restaurant, near Dunorlan Park

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Photo gallery for Mercure Tunbridge Wells Hotel

Exterior
Superior Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets
Superior Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Near Dunorlan Park, Mercure Tunbridge Wells Hotel offers a serene escape with its beautiful garden and on-site international cuisine at The Mallows restaurant. Enjoy dry cleaning services, connect to free in-room WiFi, unwind with a drink at the bar or take advantage of 24-hour business center. Previous guests rave about the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • 24-hour business centre
  • 8 meeting rooms
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is $64
$77 total
includes taxes & fees
21 Apr - 22 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, Multiple Beds (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Privilege, Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
LED TV
Hairdryer
Bathrobes
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
LED TV
Hairdryer
Bathrobes
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL

What's nearby

  • Dunorlan Park - 3 min drive - 2.5 km
  • Assembly Hall Theater - 4 min drive - 4.0 km
  • Pantiles - 5 min drive - 4.6 km
  • Bewl Water - 11 min drive - 12.9 km
  • Penshurst Place and Gardens - 16 min drive - 14.3 km

Getting around

  • Gatwick Airport (LGW) - 48 min drive
  • London (LCY-London City) - 66 min drive
  • Maidstone Beltring Station - 9 min drive
  • Royal Tunbridge Wells Frant Station - 9 min drive
  • Maidstone Yalding Station - 10 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Robin Hood - ‬3 min drive
  • ‪Royal Oak - ‬4 min drive
  • ‪Pierre Loti - ‬5 min drive
  • ‪Costa Coffee - ‬7 min walk

About this property

Mercure Tunbridge Wells Hotel

Located near a train station, Mercure Tunbridge Wells Hotel is a great choice for a stay in Royal Tunbridge Wells. Guests looking for a bite to eat can visit The Mallows, which serves international cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge and a garden. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 10 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 8 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

The Mallows – This restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self-parking costs GBP 10 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Mercure Tunbridge Wells
Mercure Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel
Tunbridge Wells Mercure
Tunbridge Wells Mercure Hotel
Mercure Tunbridge Wells Hotel Pembury
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Ramada Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel
Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells

Frequently asked questions

Does Mercure Tunbridge Wells Hotel offer free cancellation for a full refund?

Yes, Mercure Tunbridge Wells Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Tunbridge Wells Hotel?

Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Tunbridge Wells Hotel?

Yes. Self-parking costs GBP 10 per day.

What are the check-in and check-out times at Mercure Tunbridge Wells Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Mercure Tunbridge Wells Hotel and nearby?

Mercure Tunbridge Wells Hotel has a picnic area and a garden.

Are there restaurants at or near Mercure Tunbridge Wells Hotel?

Yes, The Mallows offers international cuisine.

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Mercure Tunbridge Wells Hotel Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Very enjoyable stay , will be back, staff very helpful, receptionist extremely helpful. No complaints a all 5 stars
Lesley, 1-night trip

10/10 Exceptional

Mercure Tunbridge Wells Hotel
Our romm was very good, clean, comfortable and nocely sutuated. The staff were very friendly and helpful. We only stayed for one night, but really enjoyed our night at the hotel and would definitely stay there again if we were in the area.
Mark, 1-night trip

8/10 Very good

Nice staff but rooms could do with a spruce up
For car drivers a handy location for A21, M25, M20 etc. 5 minutes to Tunbridge Wells (not at rush hour). The hospital is virtually next door and a 5 minute walk to the fantastic Black Horse pub and restaurant in Pembury. The hotel room felt a little tired and could do with a freshen up.
Gareth, 1-night trip

6/10 Good

It's ok!
Pleasant staff, clean enough. No aircon, room tired, small. Not a four star experience.
Dc, 2-night trip

10/10 Exceptional

Good value hotel
Friendly staff and clean comfortable room
Samantha, 2-night trip

10/10 Exceptional

Great stay
My husband and I, and my son stayed overnight at the Mercure Tunbridge Wells in 2 classic double rooms. We received a friendly welcome and the rooms were clean and comfortable and provided all that we needed. We partook of the hotel breakfast, which was amazing, and probably one of the best I’ve had in a hotel … so much choice! We will definitely use this hotel again.
Caroline, 1-night trip

10/10 Exceptional

Solo traveler
First time I've stayed at this hotel. Room was nice, clean with a comfy bed, shower powerful. Had a meal in the restaurant. The food was very nice.
Brendan, 1-night trip

10/10 Exceptional

Top customer care and relaxing surroundings.
We were incredibly well looked after by all the staff we met there. We had told them my husband had mobility issues and we had a room just nearby reception and the dining area, making access really easy. They had also given us a room with 2 comfy chairs which myself, and especially my husband, really appreciated after travelling. There was a great selection of choices at breakfast, with staff replacing items as soon as they were needed. The Mercure is a great base to explore the local area, we were able to really rest and relax. We will definitely be visiting again!
R A, 1-night trip

8/10 Very good

The rooms are spacious, the breakfast and dinner was good and the staff were helpful.
Michele, 1-night trip

10/10 Exceptional

Easy access good parking, beautiful surroundings, extremely friendly ,helpful staff.
W., 1-night trip

10/10 Exceptional

Staff very kind, parking excellent room very quiet and clean. Hotel could do with a lift for luggage.
Karen, 1-night trip

10/10 Exceptional

Staff were amazing, so helpful and efficient
Anne, 3-night trip

8/10 Very good

There was cob web on the ceiling just across from the bed, on the telephone side. Also there was dust around the bottom of the toilet at the back. Apart from that it was ok.
1-night trip

8/10 Very good

Shame swimming pool has closed Good size.rooms.
anthony, 1-night trip

10/10 Exceptional

A+++ friendly staff and very accommodating. Thank you
Marcus, 1-night trip

6/10 Good

The price isnt right for this run down hotel.
This hotel for the price is really dated and needing work. The lady on reception was lovely at check in but on arrival at the room the tv remote didnt work, the room was very cold and the shower was leaking. The room also seemed very grubby and worn. There was noone on housekeeping so the receptionist had to look for another remote. We didnt sleep well as the matress was over soft so newer matresses required. Used it as a stopover before an operation and the location and the receptionist welcome was the only positive of the stay.
REBECCA, 1-night trip

8/10 Very good

Clean & convenient. Had to pay to park unless a Meecure member which is free and easy so worth doing. Bar not particularly well stocked but room very nice, comfortable and clean. Slept very well, would rexcomend
Natalie, 1-night trip

10/10 Exceptional

The hotel was vast and had long corridors reminded me of a care home, done the job a little far out from Tunbridge well. Beds where comfortable
Maura, 1-night trip

8/10 Very good

the staff where fabulous
Charlene, 1-night trip

10/10 Exceptional

Fantastic staff and service.
Jonathan, 1-night trip

10/10 Exceptional

The staff were very helpful and friendly. The room was exceptionally clean. Thank you susie kimber
Susan, 1-night trip

10/10 Exceptional

Amazing hotel Lovely staff Highly recommend!
Ben, 1-night trip

8/10 Very good

A nice hotel. We had a comfortable stay.
Michele, 1-night trip

10/10 Exceptional

Great hotel Decor a little dated for the Christmas area and horrible tamp smell as you walk into the reception. But other wise stay was great clean staff nice to
Lauren, 1-night trip

10/10 Exceptional

Good for a short stay
Olga, 1-night trip