هوموود سويتس باي هيلتون أتلانتا-ألفاريتا

so far so good-nobodies perfect

Larry, رحلة لمدة ليلتين, يونيو 25, 2022

تقييم فعلي لأحد نزلاء Hotels.com

Couple hiccups!

Some hiccups but the room was just what we needed for our family trip! The pool wasn’t open when we got there (I wish they had let us know before hand bc that was a big part of our evening plans with the kids). Silverware and glasses had chips in them, we ended up going to Walmart and buying paper plates/cups and plastic cutlery. I asked for more towels (we are family of 5 and there was only 3 towels) and was told we couldn’t get more than 4 at a time, which makes no sense to me at all, that was a disappointment for sure. Overall, the room did what we needed it to do, just wish it had been a smoother stay!

Natasha, رحلة عائلية لمدة ٤ ليلة , مايو 5, 2022

تقييم فعلي لأحد نزلاء Hotels.com

This hotel has wonderful staffing. It should advertise that there is no room cleaning/straightening each day. I was told that the only cleaning would be after I checked out. The hotel carpeting in the halls was very dirty and not taken care of at all. The room furnishings were also dated and need updating. The dishes were clean but had been left inside the dish washer. There was only one fork, two knives that were rusted as was the can opener. In fact, when I requested silverware and knives and another can opener, the just threw the old and rusted stuff away. The refrigerator was not extraordinarily clean and the ice had been in the freezer for a long time as it was very old smelling and tasting. Once the ice holding tray was emptied and cleaned, it did hold ice. And the ice was good from that point until we left. The hotel is in a beautiful location. However...the staff was fantastic!! All of the staff that I talked with and dealt with were wonderful. All were very friendly, very helpful and always had a smile on their faces. Would I stay here again? Sure. Do I recommend that Hilton give this location a more up to date facelift? Absolutely!!

Karl M, رحلة عائلية لمدة ٣ ليلة , أبريل 27, 2022

تقييم فعلي لأحد نزلاء Hotels.com

The cleaning staff does very poor job of cleaning. We were there for 10 days, had to ask for towels multiple times and then they would only bring 1 towel for a 2 double suite. They came in once to clean and only replaced towels and straightened lightly. Didn't vacuum or wipe down the counters. I had to ask that clean the huge brown smudge off the wall next to the kitchen. It was in the middle of the room easy to see and there when we arrived. When asked the second day for towels, the guy working the front desk came up with an attitude to hand the 1 towel. The pool was covered in May, still!!! Furniture on the pool deck is torn and thrown about. No ice machines anywhere. When I asked the cleaning lady she said go to the kitchen. Went to the kitchen and the lady there said hers was broken. I asked how she filled the glass bowls that hold the milk and water in the morning with ice, she then said okay come here. I left very frustrated and told her to keep the ice. Will not stay at this hotel ever again. Owner needs to find new management before this hotel becomes a rat hole.

Clay, رحلة عائلية لمدة ١٠ ليالٍ , أبريل 25, 2022

تقييم فعلي لأحد نزلاء Expedia

There was a roach crawling on the wall as we checked in. Very bad first impression. The fact that the desk clerk had a can of bug spray on the desk was not a good sign that this was an isolated incident. Light bulbs were burnt out in several of the lamps.

Michael, رحلة عائلية لمدة ٢ ليلة , أبريل 22, 2022

تقييم فعلي لأحد نزلاء Expedia

Great location for the price, can walk to grocery store, movies, restaurants, and more, minutes from downtown with mild traffic

Ty, رحلة عائلية لمدة ٢ ليلة , أبريل 22, 2022

تقييم فعلي لأحد نزلاء Expedia

I liked how the room had doors that I could close to separate the bedroom and living area. The check-in staff helped me me change my reservation so that I could have a room on the west side of the building so that I could get the afternoon sun and be away from the freeway. However, even though there were a lot of available rooms, I was given a room obstructed by the roof of the lobby.

Ray, رحلة عمل لمدة ٣ ليلة, أبريل 6, 2022

تقييم فعلي لأحد نزلاء CheapTickets

The sofa was very uncomfortable and worn down. Beds were very uncomfortable.

رحلة عائلية لمدة ٢ ليلة , أبريل 1, 2022

تقييم فعلي لأحد نزلاء Hotels.com

There was mold in my bathroom and they did nothing about it. Poor customer with management didn’t apologize or take ownership.

Calixta, رحلة عائلية لمدة ٢ ليلة , مارس 19, 2022

تقييم فعلي لأحد نزلاء Expedia

Saturday night we had an employee knock on the door and advise "we've had several noise complaints and if we get another call you will have to leave" - rude & abrupt. Never mentioned any noise issues prior and to be honest there was noise coming from several rooms. To be told that the next call we would have to leave when we had not been warned before was a bit much. If you had received "several" complaints why are we only being notified of this one?

Karen, رحلة لمدة ليلتين مع الأصدقاء, فبراير 18, 2022

تقييم فعلي لأحد نزلاء Hotels.com