شيراتون لافال هوتل

The staff was great. The area was very nice. The whole area is new and lots to do. Great restaurants near by.

Not the Sheraton standard I am used to. The hotel is located very close to a highway and widows sound installation is terrible. I changed room just to find out that the AC/heating system is extremely noisy (in all rooms). Bring good earplugs with you! Service was good and gym was great.

The staff is extremely friendly and welcoming, I have a diesel car and it wouldn’t start because we hit minus -30 that night. They offered a free boost to get the car started and while waiting for it to be able to start the receptionist got me a coffee and a pastry because she knew we had a big day planned and might not make it for breakfast. The hotel was very clean. They had a nice and big whirlpool hot tub. They also had a steam room and a sauna but the sauna wasn’t working properly unfortunately. It’s great walking distance from Baton Rouge (this is where we ate) but also close to a few other restaurant such as the keg.

Pleasantly surprised by how nice this hotel was compared to how much it cost ! Excellent value. We are picky hotel goers, bed was comfy , ac/hear was not loud in room/no highway noise/perfect location / loved that you can order your breakfast a night before to your room. And most importantly their staff is very friendly. Will come back for sure.

Was mainly looking for a hotel with a hot tub and it did not disappoint! All staff were very friendly; and more-importantly, bilingual for the anglos!

Upon arriving, they advised us the room was not ready and asked us to wait in the lobby until a room became available. I noticed guests that arrived after us was were given room keys and I had to address this with them. Our reservations was for three nights, two to the days the cleaning staff did not clean our room. This was disappointing and we were not happy with the over all customer service at this hotel.

Nice staff and good location. But now hotel has construction on fourth floor. And I can feel much noise in the morning too bad (Room 317).

The hotel is clean and well kept. My kids love the pool and we have so many dining option near by

Staff are great, parking is excellent and the property is at a great location.