سوفيتيل الجزائر حديقة حما

Booked the most expensive room and got a smaller room as they gave my room to the guest who wanted to extend their stay (as they said) I also had $100 stolen from the room I assume from the cleaner Dirty bed sheets were not changed. And one day The room was not cleaned. Called at boot for it to be cleaned. Came back around around 6pm was not cleaned when called service they said the cleaners are gone home Room food service was very bad. Over all I paid over £1200 for 4 night and I’m very disappointed with my choice

5 Star service and accommodation at a very reasonable price. I would definitely book again.

I was on a business trip to Algiers, and very much expecting the 5* hotel to be great. The check in was very good and speedy. My room was not so good although the bed was comfortable , the rest was disappointing in terms of bathroom and furniture... Like a 3*. The room cleaning was fine but they never replenished the shampoos etc and when I phoned up to advise I wanted them renewed someone came but never actually replaced them. I had one other problem where I was advised someone would come but they didn't. To set a standard as a good hotel you need to improve and do more than you are now. I will never stay there again as there is a new Hyatt hotel just opened at the airport and that will be my next hotel when I return. The pool had very bad standard if music playing all the time...it was way too loud to block out with my own headphones, it was like a home made dance e-jay song that was on constant repeat. Maybe I'm getting old ? Breakfast and breakfast staff was good

Very friendly and welcoming staff

Bathroom and toilet not clean. Poor mini bar offer Terrible and expensive food. You can’t eat it!! When I complained they said thank you for the feedback but still charged me for the food that I couldn’t even eat. All area were smoking areas. I have asthma and had a baby so nowhere was comfortable for me to sit or relax in that hotel. I do not recommend it’s not worth the price tag. It doesn’t deserve 5 star at all. Not even 3!

Decent but slightly aged hotel. Good facilities and located near to the Park.

Close from the airport and the city. Beautiful hotel. Tasty breakfast buffet. Polite staff.

This is a lovely hotel, with great service and comfortable rooms. I found the beds superior to other Sofitel properties. I love that the pool is heated and half indoor, half outdoor, as we could use it happily in mid-March. The immediate proximity of the beautiful Hamma Gardens (to which Sofitel customers have complimentary access) gives the opportunity for lovely walks through the greenery. Aside from that, there really isn't much in the direct vicinity of the hotel. With the industrial harbour in front, I really didn't want to walk anywhere from the hotel. In order to get downtown, one needs to get a taxi at a cost of 1'000 dinars (approx USD 8.5)

The breakfast buffet is excellent, the service was excellent and the mangers were available at all time if you have any issue or request.

After a slight delay and confusion with our check-in, one of the managers (Zola) contacted me and made sure to fix the issue and was very professional. Truly appreciate the professionalism of the staff. Very well located in Algiers. Right next to the botanical garden beautiful place to visit. Called Jardin D'essais