ريجا رويال هوتل كيوتو

Staff were professional and courteous. Room was good, not great. The problem was that the cut back in services due to coronavirus fears. The workout room gym that was included in the rate was closed. The swimming pool that appeared to be included (from the Hotels.com website) turns out it is not included unless you want to pay the extra $20 per day. The worst part for me was the “American breakfast” of scrambled eggs toast and ham was so gross I could not eat it.

Muy buen hotel, cuartos bastantes amplios, todos equipados. Desayuno bastante completo y bueno

The hotel was very well located, the staff were very friendly, helpful and professional and our room had all the amenities that we needed.

Such a lovely hotel. Perfectly placed within walking distance of station, although they do offer shuttle service as well. So clean and staff were amazing. Thoughtful and kind. Definitely recommend staying here when you visit Kyoto.

Everything was just as expected. Check in/out went very smooth. Cleanliness was okay, however the restroom smelled a bit once we entered. Other than that, the hotel was worth staying in.

Great location, room really good size for Japan, lots of storage spaces, ATM at lobby, swimming pool access and 3 kinds of breakfast to choose from.

Staff, swimming pool, shuttle to Kyoto Station, food, etc. all excellent!

The​ reason of​ choosing​ this​ Hotel​ was​ the​ hotel​ location.close​ to​ kyoto​ station​ with.free​ hotel shutter​ bus.​ We​ booked​ for​ 3​ nights​ with​ breakfast.​ The​ price​ consider​ quite​ high​ compare​ with​ the​ room​ condition.​ The​ Guest​ requires​ to​ pay​ all​ additional​ charge.for using​ the​ ​Hotel.facilities​ like​ swimming​ pool​ and​ gym.​ The​ breakfast​ almost​ the.same​ manu​ every​day.​ We​ was​ disappointed to​ ask​ for.the​ charging​ of​ the​ bottles​ of​ drink​ing​ Water​ in​ room​ Eventhough​ there​ was​ the​ hotel​ logo​ on​ the​ bottle​ that​ suppose​ to​ be​ a​ Hotel​ complementary.​ For​ our​ entire​ Trip​ in​ Japan, this​ was​ our​ first​ Hotel​ that​ we​ had​ been​ charged​ for​ the​ bottle​ of​ drink​ing​ Water.

Trouble with check in at first but it was soon sorted. It was a shame you couldn’t have a drink in the restaurant at the top of the hotel. And to only have one ticket to use the pool was disappointing.

Excellent position, only few minutes walk from central Kyoto station. Staff polite and helpful, speaks very good English. Clean and spacious room.