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Although i had saw some bad reviews for this hotel i decided to give it a chance however lots of issues with this hotel. We were due to check in at 3pm arrived at 4.30pm and I was told room was still being cleaned we waited hours and at 7pm we asked for manager she arrived at 8pm and apologised saying that the hotel was very busy, she offered an upgrade to penthouse suite and dinner while we were waiting, she then said penthouse wouldn't be available until next day. At 8.15 we were given our room for the night but couldn't unpack or settle it wasn't until 3pm next day were we given our upgrade, it had a spa bath that was unusable as it was very deep and there we no way to get out once in unless you had amazing upper body strength. The restuarant for breakfast had birds flying around landing on food and eating it, then people unaware taking the food for themselves disgusting really. So we decided on room service at an extra cost, we found they could be extremely rude, one time i was told hurry up when ordering breakfast, reception staff were curt and unfriendly too. Although it had a lovely pool area getting Sun beds was impossible as towels were placed on beds from early morning we saw three towels across 9 beds but no one there. No attendants monitoring pool area and no one ever came around to see if you required drinks or food. One evening we arrived back to the hotel to use bathroom but wasn't allowed to enter as they were fumigating the hotel we kept being bitten

No hot water for a shower as soon as I landed. WiFi was so poor had to complain more than 3 times. For a hotel with such high nightly rates it would have been nice for these basic necessities to be functional. It took 3 days for the hot water and WiFi issues to be fixed. WiFi signals were very poor and low, there was no way you could even stream a video during your stay. For the cold water issue I Was told that I needed to let the water run before getting in, which I started to do but after being in the shower for 10minutes the water would again just go cold. The A/C in my room was also ridiculous it was always freezing cold even when the unit was off and when I reported it, was told it was because the doors and blinds were closed?? This resulted in me sleeping in a hoodie for 14 days. When complaining, our only constant response was that management would get back to us. We spoke to a duty manager, who actually informed us that management had received all of our complaints, which confirmed our suspicions that he was simply being ignorant and rude. I couldn’t use my sink for 14 days as the plug hole was broken and there was no way for me to unplug the sink after use, I reported it often but all maintenance would do is unplug it so I actually avoided reporting it any further as all I was ever welcomed with at reception was sour faces, lazy and rude staff. Even walking around the hotel, finding staff members with a smile on their faces was far and few between. Wouldn’t return

Accra beach is a family friendly hotel with entertainment in the evenings, though the food is a little pricey. It didn’t stop us enjoying our stay and we found plenty of local places to eat. The hotel is in need of some updating to keep in line but beds were comfy

Nice property located in a great area. The beds were like a rock and hopefully you don’t like hot showers because they don’t have them

for the 2 nights I stayed everything was good but wifi was intermittent