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The hotel was undergoing renovation, which we only learned on arrival, but it caused minimal disruption and was well managed. Having paid for breakfast, we were disappointed that only a ‘cereal /yoghurt/ toast’ option was available until the last day. Fire alarm was set off twice on our last night but the staff were very good, apologised for any disruption and the complimentary bottle of wine was very pleasant! The location is excellent, but don’t expect great views. The citipark nearby is very reasonable, but bear in mind the congestion charge and there is only residents parking if you’re loading/unloading your cases. We’d go back post re-furb’ as, with the bar and food available and very helpful staff, it’s definite a well located hotel for central London and the Harley St. area.

Very clean and well presented. Comparatively quiet for central London. Only negative comment is that we could not connect to WiFi in our room.

I stayed for a night Good location and excellent staff

Very nice hotel. Room was large of a standard. Would stay again

Overall very good but it was a bit warm in the room so sleeping wasn’t ideal

Really good location, comfortable room, with only downside being the room was very hot. Staff told me air conditioning installation is in progress so that should be a big improvement

We stayed here for the weekend as a family in order to be able to attend my brother's wedding, which was taking place at a church around the corner from the hotel. The price was not bad for two adjoining rooms over a two night stay. The receptionist that I spoke to over the phone was excellent, informative and accommodating to our needs. The rooms themselves were comfy and the beds excellent, the bathrooms were spacious and we were able to make ourselves at home. We were given adjoining rooms which, meant that we sacrificed any view, but that is fine. In this time of COVID-19 it was good to see the attention to cleanliness and safety that the hotel had put in place in order to control risk. One of the downsides of this is the lack of printed information to help you to familiarise yourself with the hotel room and the services available. This is not the fault of the hotel but there may need to be some thought about how to ensure guests are made aware of how things operate and where things are. The television did not seem to be working. We did not take this up with the staff as it wasn't a massive issue for us, however I can see how some people may find this annoying (it would start and then freeze/not work). Whilst a kettle and tea and coffee were available there was no milk with which to make a drink. The included continental breakfast was fine, although, for the price we would expect a choice of cooked breakfast. The vouchers for drinks were a nice touch.

bathrooms rather shabby shower screen falling off and taps not been cleaned for some time

Lovely hotel great staff amazing breakfast

Very stylish hotel, plenty of wood Restaurant mediocre quality Small but nice room Room safe too small to put a laptop in No mini bar in room