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Upon arrival, the staff didn't have my reservation made on Hotels.com. When I showed them the reservation, they searched their computers for 10 minutes, only to find that the computers showed that we had already checked into the hotel. Check in took 20 minutes. The room is very old, dingy, and depressing but clean. Even with all the lights on the room was dark. Check in staff was unhelpful. Plusses: hotel is 5-10 minute walk from everything, and hotel parking is only $15 Canadian, a day with in/out privileges. Tip: It's worth $20-30 more to stay in a better hotel.

Wonderful location, close to all attractions, restaurants and shopping in Centre Ville. Very comfy beds & polite staff. Would stay there again.

The room itself is spacious, location is good but room needs upgrading and the restaurant food is lacklustre

very comfortable, clean, friendly staff......i would recommend it.

It was fine. The room and bathroom were clean.