سوفيتيل فيلادلفيا آت ريتينهاوس سكوير

Elegant -- great location.

Excellent Center City location -- hotel is elegant, with very helpful staff. Breakfast buffet is terrific. It would have helped to have a desk in our very large room

Gail, رحلة عمل لمدة ٣ ليلة, يونيو 12, 2022

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Very clean hotel I really like it.

Steve, رحلة عائلية لمدة ١ ليلة , يونيو 12, 2022

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Needs an update

Needs a remodel and deep cleaning. Al

William, رحلة عائلية لمدة ١ ليلة , يونيو 3, 2022

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Good, but not great.

Overall, this is a nice property in a good location with friendly staff. Unfortunately, the bed sheets and pillows in my room were not clean. They had visible stains and a very bad smell. Staff explained housekeeping is outsourced to a third party and apologized. I was upgraded to a suite and the manager helped me move my things. I appreciated this. The new room was better, but not the level of perfection one would expect from The Sofitel.

Daisy, رحلة عمل لمدة ٢ ليلة, يونيو 1, 2022

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When we are in Philadelphia we like to stay at Sofitel. Rooms are roomy. Staff is friendly. Location is excellent for what we do , eat and see. Valet parking good with fast delivery to come in and out during our stay. Pre-Pandemic it was lovely having the coffee service complimentary in the morning and newspapers to take. Unfortunately that is no longer the case. And the restaurant is not open every day. Just seems a little too quiet . A few short blocks from Parc, a great restaurant and Di Bruno Brothers, a wonderful specialty store with upstairs dining. Thank you Sofitel!

Melissa, رحلة لمدة ليلتين مع الأصدقاء, مايو 30, 2022

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Overall the hotel is good except the room does not have a view as the hotel is surrounded by other high rise buildings

patrick, رحلة عائلية لمدة ٢ ليلة , مايو 29, 2022

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RESTFUL VISIT

A pleasant stay. The only problems encountered was that the Carpet in the Hallways were noticeably extremely soiled & in the rooms there was nowhere to place personal food items that require refrigeration. For these prices, there should be a space in the refrigerator for guest to use the appliance. It shouldn’t be the idea of sell, sell, sell items in the refrigerator! Overall we enjoyed the stay.

Eric, رحلة لمدة ليلة واحدة, مايو 20, 2022

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Beware the upgrade !

We had a great weekend at the Sofitel and the service was fantastic.... prompt, courteous. In short, a well run property. The breakfast buffet (while no bargain) is superb. Upon arrival, we were upgraded to a suite (junior, not presidential). While spacious the decor was rather dated. I suspect some but not all of the rooms have remodeled, we just didn't get one. We did receive daily maid service during our two night stay without requesting it, which is unusual in my experience post COVID.

Karl, رحلة عائلية لمدة ٢ ليلة , مايو 15, 2022

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Not value for money

The hotel is good with lot of bells and whistles. Staff is courteous but not friendly . Honestly this is not value for the money !!

Ramkumar, رحلة عائلية لمدة ١ ليلة , مايو 13, 2022

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Standards slipping

Room was clean and bed, as usual for a Sofitel, was especially comfortable. However, the room was tired, and the bathroom especially so, with a very leaking shower. Staffing levels varied, on some evenings it was almost impossible to get a drink, as the 1 poor member of staff was expected to service the bar, the restaurant and provide room service. Remember, this is a 5* hotel. The poor guy was physically running and clearly under a lot of stress, and sweating. He had our sympathy. Not acceptable from such a hotel, that this guy was being exploited.

Julian, رحلة لمدة ليلتين, أبريل 30, 2022

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