سوفيتيل فيلادلفيا آت ريتينهاوس سكوير

Perfectly located and very friendly staff.

No water pressure

We had a lovely and safe, getaway! The hotel took every precaution to keep us safe during this pandemic. The king size bed was soft and we loved our stay.

no sheets on bed, comforter stained, room service served with no silverware, menu states food areas open at specific times which was not the case-they weren’t open at all, called front desk about mini fridge not working and was told I would receive a call back and never did. valet had to help me get into the building because no one answered when I rang the bell. very disappointed.

Great besides parking. We had to wait a hour at a time just for valet to bring our car around.

I had a rather pleasant stat at this location. It marks my second time visiting the establishment and despite the restrictions put in place at the hands of the pandemic, I felt welcomed and cared for during my stay. There are few other hotels I would recommend within the city.

Overall I continue to go back because there are always lots of smiles and its location in center City is prime. The interior of the building is always very beautiful and clean. The beds are very soft on top and brick hard underneath and even seem to me it's time to do some replacements. Room 509 for example. The faux ceiling underneath the HVAC return area is cracked and falling down. The ledge in the shower is discolored from either chemical or soap over time in the marble. The room service food is always exceptional. The staff is always exceptional.

hotel is nice but could use some cleaning/renovation. elevator was a nightmare during valentines day weekend. only 2 elevators were working and waited 25min for valet parking due to how busy they were. services for tv sucks , slow on the channels.

Lovely hotel in a great neighborhood! Beautiful lobby with very welcoming employees.

Stay was great, room was clean, bed was very very comfortable‼️