ذا ويستن سانت لويس

Good, bad and ugly.

Room was nice. Shower and bathrooms were great.. bed was very comfortable. Restaurant for dinner and breakfast was poor. Obviously short staffed. Waitress was trying her best to keep up, but the crowd was overwhelming her. Taste and flavor of food was rushed. Had boneless chicken wings as appetizer and they couldn’t even be eaten. Hard as a rock and barely flavored. Had one and that was it.. thought I broke a tooth. The following mornings breakfast was equally as bad. We ordered toast and muffin with other items. The toast and muffin never showed up. Coffee was few and far between. Your restaurant needs work. Overall I rate a 6. Had the restaurant been up to par a easy 8 or 9.

Tom, رحلة عائلية لمدة ١ ليلة , مايو 29, 2022

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Time for a remodel

This Hilton is showing its age. A mirror was cracked, a cabinet door was off the cabinet, one light bulb was missing it’s cover, etc. This hotel was great in years past. It is time for a remodel.

Derek, رحلة عائلية لمدة ١ ليلة , مايو 25, 2022

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Fun times

Was just good to go

Alexander, رحلة لمدة ٣ ليالٍ مع الأصدقاء, مايو 19, 2022

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Not worth the money

They put us in a regular double room, not the Club Room 2 Queen Beds we paid extra for and was charge several extra hundred dollars more than should have. Thermostat was broken and it was SO hot (over 90 degree outside); barely any towels, I think we had one hand towel and one washcloth in total. The bathtub was rusty and the bathroom was not so clean.

رحلة عائلية لمدة ١ ليلة , مايو 14, 2022

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Great stay, Swaroop and the rest of the front desk staff were all really friendly and accommodating! Thanks guys!

Pratishtha, رحلة لمدة ٣ ليالٍ مع الأصدقاء, مايو 13, 2022

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Great location, poor service

Valet parking was a nightmare. They only had one person running the valet and it was completely backed up. Additional lines checking in to the room. Rather than fight the crowds returning from a nearby concert we asked where the stairs were. The response we received was we have none. Seriously you’re a high rise hotel which mandates you have them and we had already used the out of the hotel. There wasn’t a keycard entry at the door to get back in and we couldn’t locate stairs with any signage.

Caryn, رحلة لمدة ليلة واحدة, مايو 7, 2022

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Great service and friendly staff that went above

Susan, رحلة عائلية لمدة ١ ليلة , أبريل 20, 2022

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Downtown fun

Fantastic hotel! Location can’t be beat for downtown fun, walkability and the size of the room and bathroom is fantastic.

Jen, رحلة لمدة ليلة واحدة مع الأصدقاء, أبريل 16, 2022

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Hidden fees

There is a lot of hidden fees, tourist tax, state tax, parking was $35 a night, does not honor military discount if booked through 3rd party. Ended paying additional $200 from original price that was quoted

Kevin, رحلة لمدة ٣ ليالٍ, أبريل 14, 2022

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It was fine

Daniel, رحلة لمدة ليلة واحدة, أبريل 14, 2022

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