توب هوتل براها آند كونفرنس سنتر

I booked an available room with Expedia, I payed it, got email confirmation, everything apeared to be ok. After 30 min I called them to ask details about the parking place. I had to try for many times, they didn't answer. When I finally cought a line with the reception, they found my reservation but didn't have the room I payed, "the hotel is full , try to go somewhere else, not my problem"... after some hours and more than 90 minutes of music played on the phone by Expedia ( roaming fees), Expedia's relocation team found us another hotel to sleep. Thanks to Expedia that we didn't sleep in the car, but in a nice hotel ( Best Western Amedia).

رحلة عائلية لمدة ١ ليلة , سبتمبر 20, 2019

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we liked everything: amenities, service, food, cleanliness, very easy to get to city center. .

رحلة لمدة ٣ ليالٍ مع الأصدقاء, سبتمبر 18, 2019

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Not enough vegetarian options for dinner. Breakfast is good. Good bus service to hotel.

رحلة لمدة ٣ ليالٍ, ديسمبر 28, 2018

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Poor servicrs

Poor services and facilities. Room with extra payment of Euro40 per night for upgrade to air-conditioning, but not cool at all.

Hiu Ling, رحلة عائلية لمدة ٢ ليلة , يوليو 27, 2018

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No customer service in English Rooms too big but very less amenities No tea coffee or kettle I will never stay in hotel like thus

Sun, رحلة لمدة ليلة واحدة, يونيو 6, 2018

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not a hotel this is a conference centre but have n

expected hotel but got loads of halls. advertise restaurant, but closed.no hotel services. no room service. no hot food for breakfast. this is not 4 star hotel.

anastasis, رحلة لمدة ٧ ليالٍ, أبريل 24, 2018

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nice hotel - terrible staff

For the price you're paying here, I think the hotel is very good. Pros: location is quiet, big rooms, clean cons: terrible staff attitude absolute horrible, asking them anything is like opening a can of worms! this includes, front office, bars, breakfast areas. just don't ask them anything and you'll be fine! room refrigerators dont really work and you're not suppose to ask My flight was delayed so I requested 2 hour delayed checkout after 4 day stay but the answer was NO, thats it :) I don't believe this hotel is safe for families and kids because its like a ghetto area, a lot of people are standing at the door all the time, fighting and joking, god forbid if you say something you're in for a fight as well. There's no hotel security so If wouldnt suggest this hotel if you're bringing your kids for holidays. but if you're alone, just want to stay for the night and leave early mornings. Its not so bad!

Sid, رحلة لمدة ٣ ليالٍ, أبريل 16, 2018

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half a star might be too much

Not good at all.I booked a room with a King bed and upon check-in there was only twin beds available. Check in was painfully slow with three or more front desk people working to serve one or fewer guests at a time. The hotel is not very close to anything but seems to only serve large groups that don't mind dirty eating areas at breakfast.

Martin, رحلة عمل لمدة ١ ليلة, يوليو 11, 2017

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The hotel staff we very helpful. The beds were hard but the room was clean and well stocked with towels. The rooms are very roomy for European hotels.

رحلة من نوع آخر, سبتمبر 30, 2014

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not a 4-star but a shelter

The hotel was advertised as a 4-star, which was why we chose it despite location inconvenient for tourists. At first sight, when you just enter the main lobby, it strikes with pompous luxury. It turned out that the hotel has several blocks (towers), and ours, with its own reception desk, was not any close to the promise. In late May the weather was rainy and chilly. The heat in the room was off. The room was so cold that we couldn't do anything in the room but to cuddle up under the blankets; requested extra blankets but never got them (stayed for 3 nights!). Taking shower was extremely uncomfortable because of the cold. No bed change. The breakfast was decent but we had to walk from our tower to the main block in the rain. One day both elevators were broken and we had to use stairs to the sixth floor. The bus stop in front of the hotel had no roof. Overall we remember the place as a basic shelter, though private. A partial consolation is the memory of a nice garden outside. Things which were not so important for us but can be of interest for other travellers: there were no TV, phone, and Internet in the room. (There is wi-fi in the lobby of the main building.)

Sergey, رحلة رومانسية, يونيو 18, 2013

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