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Front desk staff are terrific, hotel well situated and very clean. Breakfast was expensive, but good.

We had a great two night stay here with our family of four. The boys loved it, and the Junior Suite we were in on the 6th floor was plenty spacious, with a nice bathroom. The breakfast was well worth it! The staff was all pleasant and helpful, and the location was great as well. Nothing was more than a 10-15 walk away, and the Metro station at Norreport was 3-5 minutes away. The airport was 20 minutes way on the M2 line with no transfers. You could probably classify this as a "boutique" hotel, as it had a small feel, but there were plenty of rooms and it never felt crowded. We showed up early after a cruise, and they have a luggage room in the basement where you can stash your bags while you go out and explore. Felt very safe, and lots of good restaurants in the immediate area.

Great location - easy to access from Metro and within walking distance to most attractions within downtown Copenhagen. Staff was very friendly and hosted "cozy hour" which included a free glass of wine, beer, or juice every evening. Rental bikes were available at a reasonable cost, although were not the highest quality bikes. Overall, hotel was neat and orderly with an artistic flare. There is no a/c (usually not a problem). It was hot while we were there, so we opened the windows. Bring earplugs as there is a noisy street nearby. We did not eat at the breakfast buffet which looked modest but complete. Instead we walked to get a latte from a nearby coffee shop. Also nearby were grocery stores, ATMs, laundry facilities, and a fun food-truck area.

Our room faced out onto the street so was noisy. It was only for one night so not too much Of a problem. If staying longer would ask for a room facing the courtyard. Staff were helpful prior to arrival and during our stay. Toiletries in room were very good quality as was nreakfasty