هوتل ساراكاوا

I booked this for a beach vacation and the hotel's beach was closed - this was not mentioned to me beforehand or even at check-in time. Room not ready at check-in time. TV reception in room was unwatchable; asked to have it fixed and they were unable to. Room supposed to have bottled water but there was none; I asked for it and was told someone would bring it but never did. Other little things not worth mentioning. Kudos to the guys in the inside-hotel bar, who provided the only friendly, efficient service I experienced here.

My family and me stayed for 3 nights. It’s an old hotel. They can update their rooms furniture, amenities and facilities. It’s a beachfront hotel which doesn’t give access to the beach because of security reasons. Me and my family were quite disappointed to this point. As a result, everyone stays around the swimming pool and lot of times we couldn’t find space to stay. So we spent daytimes paying an extra fee for beaches ont the hotel around. Our family room with 2 bedrooms had a kitchen with gas cocker but it didn’t work. There were not matches to turn on the gas, no cutlery, no dishes. The big fridge worked very well. ACs were very old. Wifi wasn’t strong in a room so we had to move to kids bed room for using it. The restaurants inside hotel were excellent. Price was very high but they make excellent French cuisine and you can have huge choice in each restaurant. Their Yamaha grand piano near the reception needs to be tuned.

Although the building was constructed several decades ago and has elements of 60's opulence, the modern day version is still absolutely wonderful, with excellent service, all the amenities and all together is an oasis of comfort. The restaurants are priced internationally and are disproportionate to the rest of the city, but the lodging is attractively priced making for a pleasant stay!

Excellent Location and Venue. Clean room and close to everything. I enojoyed the morning inclusive breakfast and the walk at the beach shore.

Clean and friendly. High security and excellent food and environment. The International Food Policy Research Institute was holding their annual convention there during out stay. Would stay again.

I enjoy my stay the only problem is the food is very expensive in Togo but all the same my stay was enjoyable.

The grounds and facilities are wonderful. The pool is top notch. The food is good. However, the room itself is a tad stale. However, by Lome standards, it was a nice hotel. We had trouble with the Wi-Fi and our key kept deactivating. We also were hit with some city tax which is odd because usually Hotel.com is all inclusive.

Room was clean and comfortable. The"free" airport shuttle only leaves at 6:30 a.m. or 10 a.m. Had to take a taxi or arrive 5 hours in advance of my flight. Only one free breakfast included for 2 people.

The staff, the park, the multiple restaurants and the quality of the food served.

Stayed one night on a 24 hour layover in Lome. The grounds are very nice and the pool is great. Food very good but western prices. Most disappointed by the fact there is no direct access to the beach; you can see the beach, just can't go there. Stayed in a "bungalow." The interior of these is a bit dated, but very large and spacious. Airport shuttle did not depart until 10 in the morning, which made it a little tight getting through all the security and to the gate. Overall, though, comfortable place to rest up before long flight the next day.