زانزيبار سيرينا هوتل

Property wasn’t well maintained, we received the honeymoon suite which was above the bar. Couldn’t sleep at night

Relaxing seaside oasis in Stone Town. Welcoming and helpful staff, nice restaurants, very pleasant rooms.

Staff were very helpful and friendly. Paid a lot of Money for a double sea view room and yes we had a sea view but also a view of the laundry and no balcony.

The staff in Zanzibar Serena Hotel was superb. They were all so very helpful, delightful, and wonderful. I enjoyed the breakfast the most. Each day there were many selections of breads, cereals, fruits, juices, yogurt, and hot foods. There was even an omelet station. The only thing that was a damper during my stay was the mattress in our room. The mattress was firm, but springy. I felt the spring as I slept and when I woke each morning, my back ached.

It is right in Stone town so it was East to walk around town and visit Restuarant in town. It has a beautiful sunset views. The staff were extremely pleasant and helpful. The Swahili decor was nice. The welcome gift basket was very nice. I was disappointed that it’s private beach was closed. That should be removed from the web site. The mattresses were uncomfortable, bathroom seats broken, chair and stool in room need new cushions and you new new brighter bed covers. So the rooms need some updating.

Food was a real letdown. On our week stay had dinner on the first night & decided that would be our last at Serena. Maybe because this is not a western based chain staff have no idea about wine or alcoholic beverages. Buffet breakfast was poor & limited after South Africa. Room servicing in contrast was of a very high standard. Nice pool.

Great room, great location. Helpful staff. Right on the water and rooms have scenic sunset views.

Our group of 4 (2 American couples) stayed 4 nights at the Zanzibar Serena in July, 2019, as a follow-up to a Serengeti photo safari. The hotel is right on the Indian Ocean and gorgeous, with loads of character. Our rooms had fabulous ocean views from the rooms themselves and from the spacious lanais, which had very comfortable chairs, tables, and even hammocks! Our rooms were very clean. The food was excellent. A delicious daily buffet breakfast was included in the price. We had breakfast while viewing the sea, watching young people playing soccer on the beach and older people walking & doing yoga. On the weekend, there was a local group performing Zanzibarian music -- clearly much influenced by middle eastern culture and excellent. We had arranged several tours of the area in advance, and added another at the hotel. Lots to see in Stone Town and on the island! There was a nice-looking pool (that we didn't use), and a well-stocked gift shop. We asked for and received a late check-out on our last day. The management was very accommodating. If you want to have dinner on their rooftop restaurant, you'll need to make a reservation in advance. We didn't, and we couldn't get in; but we just walked next door to the Hyatt and had one of our dinners there. We loved the Zanzibar Serena Hotel and highly recommend it.

Fantastic location. Great service. Easy access to all the touristy things. Great pool. Location right on the ocean

Great location, helpful staff, super tasty breakfast. Loved it!