بانف بارك لودج

Place

Nice clean place but higher on budget side. Wifi, Parking etc everything costs extra but apart from that the room was very clean with all the basic amenities except Oven. Bed was comfortable. Check-in and Check-out process was super easy and fast.

We just stayed two nights, but got the email that the hot tub was not available Friday noon until Sunday. That was a bit disappointing because we went for a relaxing getaway. But Covid, so I understand,

Front desk staff at check-in unfriendly. No parking. Room outdated. Got into bed and discovered the sheets were ripped. Told the staff but new bedding was not offered. Very noisy. Don’t seem to have COVID protocols(in restaurants, crowded, no space between guests). Front desk clerk at checkout noted our dissatisfaction and said he would look into it but have not heard back from hotel. Very disappointed. Definitely not a 8.2 hotel as your website advertises.

Bed sheets were rough. $10 for wifi is going to kill your business.

Everything was great, except we had to rent a microwave $15/day. I have never had to do that before. Also I read before booking microwave was included. Very disappointed by that.

The hotel is ideally situated, close to Banff Avenue and The Fenlands. The room was clean and comfortable with a balcony. The only downside was that the Wifi in our room was really bad and kept disconnecting so working online was a gong-show; eventually I just gave up on that and enjoyed the view! Perhaps if they had a signal booster it would help!

Great experience and I love how it is so close to the shopping area. You really don’t need a car, everything is walking distance! I love it. I would definitely book again. The pool was also super clean. Even with a pandemic I felt very safe. The only thing, I think renting a microwave for 15$ is a bit too much..

Nice place, no free wifi, comfy beds, nice pool..need more pillows....and had to pay for parking...for shame...the rest is up to you....

Great hotel however we did not have the City View we paid for. The tub would not drain, and there check out time is 10 AM!! Which if you’re on vacation no one wants a 10am checkout. Overall though the room was very good and the service here is amazing!