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Amazing staff, amazing location, and amazing price. Veronica was above and beyond one of the best customer service hospitality staff members I have ever met (I worked as a property manager for Marriott for ten years), our housekeeper kept our room spotless and left the towels in the shape of animals (my wife was really impressed), never encounter a staff memeber that wasn’t helpful or smiling. Location location location right next to crocodile habitat, on the beach, and pier for Ixtapa island is a 100 yards from hotel. There is even an area with little stores selling touristy stuff, and multiple food vendors next to hotel. A bus stop and taxis right outside hotel gate. A show every night, dancing, and many activities through the day. The room wasn’t amazing but clean and had an ocean view. Buffet not amazing (breakfast was the best) but was ok. The private dinner on the beach(complimentary) probably the most romantic dinner I’ve had with my wife and food was amazing. Read other reviews about how staff doesn’t speak English and other hotel guest were all Hispanic. This gringos Spanish isn’t that good and I got along fine, and guess what your in Mexico. For the price I can’t imagine a better deal, we’re already putting money aside so we can go back next year.

The food was nasty the rooms are ugly they need to upgrade fast they only deserve 1 star..

Feb.26-Mar.23, 2018. My wife and I spent 25 relaxing days at this all-inclusive Mexican resort. We arrived early afternoon, checkin was quick and reception was excellent. Hotel is a bit dated but everything functional. We had an ocean view room on 2nd floor..huge balcony. Air condition with remote was excellent as we had 30 c. and total sun everyday. No problem with hot water. The staff was excellent. One main buffet restaurant serving breakfast, lunch and dinner (different cuisine each night. Saturday was Mexican night with tables and buffet set up outside in front of entertainment stage (dinner and show!,) fantastic food, especially my wife's favourite freshly fried churros. There is a restaurant by the beach serving lunch (usual burgers, hotdogs, fries). Mon, Wed, and Fri. they set up an a-la-carte Sunset restaurant by the beach, 5 star dining, reservations a must! Very nice beach (Playa Linda), dark sand with gold specks. There are about a dozen palapas with Adirondack style chairs on the beach, but we preferred to relax by the pool with the swim up bar which was adults only. A security guard was always nearby to enforce this rule. This resort is basically an all Mexican family resort, lots of kids, parents and even grandparents. Most of the staff do speak a little English, but knowing a little Spanish would help. We've travelled 20 yrs to all inclusive resorts booking with the "big tour companies" and this trip we've found this gem resort..no luxury, but authentic!

Fine dining on the waterfront, dance shows, disco, water sports, swimming pools and ample beach front, this place has it all! Topping it off is the smiling, attentive and super helpful and friendly staff. We especially enjoyed sailing and kayak ride to the nearby island with 4 amazing beaches! Can't wait to visit again.

Arrived to happy reception but NOBODY spoke English....took to our room..vary sparse..only lukewarm water ..one pillow and safe a hole in wall with padlock and key...Beach was mud with no beds anywhere...went to get a drink..menu thrown at us and they laughed and chatted to themselves..we were only non Mexican and just starred at and uncomfortable..had no idea where to get food and when we did it was not good :(..woke up to worst septic smell in room and had to move to balcony to sleep as both felt sick..we had paid for week but left next morning and had to pay for another hotel for a week :( ...never written a complaint before but when you save for vacation and have to leave it's heartbreaking :( Hope Expedia will help with a little compensation ?

Nice hotel. Great beach. Separate kid pool area That was all great. The loud music at the kid pool wasn't so great. Also the buffet food got old after a while. But was very nice when they did an evening of ordering from a menu. The food was then marvelous!

We had a great stay. Our room had an ocean view which was nice, but the beach at the Qualton gives you the best sunset views. The hotel is very clean, the grounds are extremely well kept. In my opinion it is a great value. I would stay again for sure.

Excelente,comida deliciosa y playa hermosa

El personal muy atentos. Pero el hotel no esta en muy buenas condiciones y hay muchos moscos y termitas. Pero el personal muy atentos. y el precio muy costoso para quedarse en este hotel.

El lugar es hermoso y el personal súper amable. Desayunos y cenas con platillos muy variados, el menú a mediodía es de comida chatarra en su mayoría. Regresaré el próximo año!