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Very unfriendly front desk staff. Barely greeted us upon entry. Most of the time they were either on phone or folding a load of towels in the breakfast area. Rooms and hallways were unfinished. Lots of random people walking in parking lots at night exchanging things. Two nights there were not any parking spaces and we were told to park at hotel behind us. Will not be returning .

Arrived about 2:15 pm and asked about early check in. Was advised by female front desk personnel that housekeeping had not provided a list of rooms being ready. Got In room after 3:00pm. Bedding presented with stains on sheets and what appeared to be blood on blanket. A male front desk personnel, apparent shift change, assisted my wife in correcting the issue by sending housekeeping personnel to the room. Except for Eugene, the personnel we made contact with during our stay were impersonable and made no attempt to provide quality service.

Clean and comfy

My room was very comfortable and clean

This by far was one of the worst stays I've had in a while. I arrived late in the night to find that the hotel has very little available parking, so I could not find a parking spot. I got to my room and found that I couldn't shut my door for some reason, which unnerved me, and subsequently discovered that my door's top hinge had been busted, so the door had to be lifted to be able to shut it. Being that it was mid-night, I was tired, and I was staying only one night, I didn't bother to try to get the staff involved to fix it. I then stepped into the bathroom to find a small cockroach on the floor, and then hair in the tub, as well as a couple of hairs smeared on the back of the bathroom door. I notified the staff the next morning as I checked out, but they seemed unconcerned, as if that was "business as usual". They have complementary breakfast in the morning, which was fine (not better or worse than most other hotels of Wingate's class), and the staff was generally friendly. But I didn't sleep well knowing what I had seen when I checked in, and was happy to leave without further incident.