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Great local area with access to downtown and walking area

Finally being a Gold Rewards Member on hotels.com has paid off. I was upgraded to a premier suite and given a credit for the restaurant. The room was beautiful and robes, refreshments and water were laid out in the room for my spouse and I. The amenities were L'Occitane, which was a nice cherry on top. I had a beautiful view of the parliament buildings and harbour. The bed was comfortable and luxurious. Room service is offered and I took advantage of breakfast in the room with my restaurant credit. The Courtney Room is a fantastic restaurant and I frequently visit even when not staying at the hotel. They also have a wonderful spa that is pricey, but worth the indulgence. Service was impeccable and I look forward to returning.

Wonderful boutique hotel. Comfortable bedding, quiet rooms and lovely staff!

My only complaint is the lack of privacy. After check in, we were interrupted by “welcome service” who basically barged in with refreshments when we answered the knock at the door. But the most devastating was to find, after a day of sightseeing, that items I had left out on the bed and counter (including some rather personal items) were handled by the staff in my absence. Apparently, the welcome service came back to leave more refreshments for the evening and “straightened up” the things I left out. I feel like I should have a basic expectation of privacy when I check in, so to know that staff went into my room and handled my property without my knowledge or consent was violating. My opinion: Leave the chocolate and go. There’s no need to re-arrange the pile of makeup or straighten my toiletries. That aside, the front desk staff was pleasant and accommodating, the room was clean and comfortable, and the hotel is conveniently located.

Excellent. Located near shops and great restaurants. View was limited but otherwise it was great.