فيرمونت سكوتسديل برينسيس

Overpriced and underwhelming

The resort was kind of underwhelming in all respects. I was expecting much more from a 5-star facility. You'd think that the $45/day "resort experience fee" would be enough to use the spa facilities (sauna, waterfall pool, rooftop pool), but you'd be wrong - that would be at an extra charge. I think the hotel is way overpriced for what it has to offer.

Anna, رحلة عائلية لمدة ٤ ليلة , أبريل 13, 2022

تقييم فعلي لأحد نزلاء Hotels.com

Great Hotel, But Service Didn't Match Price Tag

We stayed at the Fairmont Princess over Spring Break (2 adults, 2 tweens). Great location, layout, and pools! Our overall experience was good, but not worth it for the price we paid, presumably due to short-staffed service. THE GOOD: You can drive to many good restaurants and attractions from here quickly (Kierland Commons, McDowell Mountain, Taliesin West, etc..). Old Town was a bit too far for my liking though, especially at night. Amenities are spread out, while still being walkable. There are also multiple on-property dining options, including a Starbucks. Lots of pools! Sunset Beach pool was spectacular. Big, beautiful and well-balanced, a little something for everyone. Decent size rooms and pleasant decor, not as upscale as other Fairmonts though. Beds are comfortable, bathroom has two sinks, and there was also a small walk-in closet. THE BAD: Although the staff was very friendly, the overall quality of service was disappointing for the price we paid ($800+/night). Room service didn't clean our room until after 5 PM on multiple occasions. Pool service was great on the weekend but slow and lacking on the weekdays. Empty cups and garbage were flying around the deck. Servers took over an hour to acknowledge us after sitting down (it was not crowded). Our only night at La Hacienda was ruined by a Quinceanera/Sweet 16 karaoke party on the lawn next door. The carnitas were fantastic, "Party in the USA" by screaching teenagers at max volume...no thanks.

Christopher, رحلة عائلية لمدة ٥ ليالٍ , أبريل 8, 2022

تقييم فعلي لأحد نزلاء Hotels.com

What a wonderful please. Amazing

Joanne, رحلة عائلية لمدة ٢ ليلة , أبريل 1, 2022

تقييم فعلي لأحد نزلاء Expedia

Very nice hotel with friendly and attentive staff and first class dining venues

John, رحلة لمدة ٣ ليالٍ, مارس 31, 2022

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Best place in AZ!!

Jason, رحلة عائلية لمدة ٢ ليلة , مارس 29, 2022

تقييم فعلي لأحد نزلاء Expedia

Lacking Friendly Service

From lack of room service , they show up at 5 pm When getting ready for dinner The property is showing signs of aging, not as nice as our last visit . They seem to cater to events and large groups . Was looking forward to experience the wellness fitness but was turned off by the lack of inclusion they showed from visiting guests.

Clair, رحلة لمدة ٧ ليالٍ, مارس 26, 2022

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Beautiful surroundings. I felt nickeled and dimed. It cost a small fortune to stay there.

Josephine M, رحلة عائلية لمدة ٥ ليالٍ , مارس 25, 2022

تقييم فعلي لأحد نزلاء Expedia

The property was beautiful. Every space was decorated with plants, flowers, cactus and lanterns. The spa experience was wonderful and private upstairs swimming pool was fabulous. The hotel room was updated and very nice. All the restaurants on property were 1st rate. I would only recommend having more than 1 Starbucks coffee shops on the property.

Leslie, رحلة عائلية لمدة ٣ ليلة , مارس 24, 2022

تقييم فعلي لأحد نزلاء Expedia

A great vacation for us as usual.

ken, رحلة رومانسية لمدة ٥ ليالٍ, مارس 21, 2022

تقييم فعلي لأحد نزلاء Expedia

Great service

Eric, رحلة عائلية لمدة ٥ ليالٍ , مارس 20, 2022

تقييم فعلي لأحد نزلاء Expedia