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My neighbours made some noise, but that is not the hotel's fault. Everything else was great.

The staff is friendly and helpful. They are happy to see you.

Excellent service -clean and we felt very safe -everyone following Covid rules Very dog friendly

I will stay there in the furure

Our two year old loved the pool. Very clean and friendly staff. We were happy to be able to bring our dog too!

Horrible check in. We have booked a room for one of our drivers while he was on the road, hauling goods across Canada. This person, she said she was the front desk manager, refused to check-in our driver because he did not have a credit card with him for incidental damages. The driver wanted to pay a deposit with his debit card or cash, but she did not accept this method of payment, even though on their hotel’s page says debit cards are accepted. At 10:00 at night, after a whole day of work, our driver found himself in the position of having to find another hotel in the area and pay for with his debit card. And on top of everything this hotel manager refuseed to re-imburse the booking as well, booking already paid in advance by the company with the company credit card. The hotels.com representative couldn’t get the refund back for us from this hotel either, given the circumstances. Horible service, complete rip off. This all as a thank you for being an essential worker. Never booking here again. Just be aware!!

Always great staff and good experience. Always happy to stay here!

Maintained clean; staff always friendly. Mattresses in the Tower are firm and comfortable.

Easily accessible from Glenmore trail, quite and clean. Nice view of downtown and the mountains from the higher floors.

Mostly very good but the mattress bed in our room was noisy-made a crunchy sound when sat on!