هوليداي إن إكسبرس سويتس تايلر نورث

TV remote missing, fridge door bent, no comforter on one of the beds, and only a tiny bit of toilet paper on the roll with no backup.

Used a third party reservation. 1030 PM we arrive and the front desk clerk could not find reservation, I gave her my copy. 20 minutes later I was told to repay again for the rooms and will fix next day. 7am no breakfast,(person did not show up). We went to Denny's across the street. Went to take a shower and no shower curtain in room. Asst GM tried for 20 min to fix the billing. All said and done. Paid $4 dollars less than the third party and still had to buy our own breakfast.

Very uncomfortable stay. Hotel is clean, staff polite but bed is VERY uncomfortable!

Hotel building and rooms are renovated but not in every place. For example, bathtub & bathroom's walls/ceilings are old. Breakfast is OK, not that great. Overall, hotel is clean. Its location is very close to Zoo where our next stop is. There are not many restaurants close by. OK to stay for a night.