سونيستا إي إس سويتس بيرلنجتون

Bad smell in room and outdated furniture

Upon arrival the room had a bad cigarette smell, the carpets were stained and the furniture looked old. I asked to have another room but the hotel was totally booked. The bathroom was clean and it looked like it had gone through a remodeling. We stayed for two days. On the second day, a group of people started making loud noises before 7:00 in the morning right outside of our room next to the pool. Needless to say, that was not nice. What was offered for breakfast was terrible: overly sweet cellophane wrapped pastries, sweet yogurt, and a few muffins not worth eating. Even the coffee was bad. We were in the room as little time as possible. We'll certainly stay elsewhere next time we're in the area.

Sonia, رحلة عائلية لمدة ٢ ليلة , مايو 28, 2022

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I had a nice time . I needed to relax and get away. The rooms were small but manageable. The room was clean but needs a couple of upgrades. The hallways tended to get dirty , especially the area near the first floor elevators. I would change priorities for the cleaning crew to keep all public areas clean.

Sarah, رحلة لمدة ليلة واحدة, أبريل 23, 2022

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Four Star Hotel, Not Three.

I would rate the hotel a four star hotel. I have stayed at many hotels and this hotel is comfortable, the location is perfect for travellers, the staff are friendly and if there is any problem, the front desk staff are very helpful. The only thing I would upgrade are the bathtubs. They need to be more safe . They need handles on the inside of the shower and the bathtub is slippery.

Sarah, رحلة لمدة ليلتين, أبريل 21, 2022

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Good experience!

Very convenient location. Our stayed was great! My Room was accessible very big and comfortable with a equipped kitchen and everything you need to stay 2 nights. Location is great, close to mall and lots of restaurants near, there is a market in the back of hotel which is very convenient, gas station, coffee shops, etc. Customer service was good! The breakfast was really good it could be better if was extended to 9.30am. The overall was great! Thank you

Liz, رحلة عائلية لمدة ٢ ليلة , أبريل 17, 2022

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Great studio

Second time we stayed here. Studio was clean and spacious. Staff courteous and helpful. Updates are needed but overall a great stay

Matthew, رحلة عائلية لمدة ١ ليلة , أبريل 1, 2022

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Our stayed was great! Room was big and comfortable with great amenities like kitchen, and a big laundry room at the 2nd floor. My dogs were comfortable as well and even got a treat when we arrived. Location is good, close a big mall and lots of restaurants. Customer service was really good! Everyone is super nice.

Dulce Paulina, رحلة عائلية لمدة ١ ليلة , أبريل 1, 2022

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Stayed here because of close access to hospital. Staff very friendly, professional and helpful. Did have a problem as was hot in room and could not access AC, otherwise fine. I would remove the rugs and put down laminate as the room was smoke free but smelled musty, or as if not used. Laminate would be easier to maintain and especially good for people with allergies.

رحلة عائلية لمدة ٢ ليلة , مارس 30, 2022

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While the room itself was fine, the hotel was dirty. People had trash bags outside their doors, many with garbage. The bags out there for a couple of days so the hallways smelled horrible.

Tim, رحلة عمل لمدة ٣ ليلة, مارس 30, 2022

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The couch was broken and sheets weren’t very clean.

Manjula, رحلة عائلية لمدة ٥ ليالٍ , مارس 22, 2022

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I didn't like anything . The sofa had holes. The sheets were stained along with there floor. And I woke up to water splashing on the tub from the whole in the ceiling. Definitely never staying here again and I'demand my refund. not worth what i paid for the room

Joel, رحلة عائلية لمدة ١ ليلة , مارس 19, 2022

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