سيزارز آتلانتيك سيتي ريزورت آند كازينو

It was excellent great staff clean room I would return soon!!

There was period blood all over the room and I’m pregnant so it wasn’t mine.

It was great. Kind of disappointed in the casino gaming selections; Could have been way more options for gambling. The sheets in the room were pretty stiff.. But overall I am super happy and will be back.

Very nice room. We were in Ocean Tower King. Very spacious. Front desk staff was friendly and helpful and made it easy to extend our stay.

Stood in line for one hour waiting to check in, only to find out room wasnt ready, after a 6 hour drive to get there! It is dark and outdated. The rooms are also outdated and dark. Room view out the window was the ac unit! There is only one restaurant to eat at and it cost me 12 dollars just for soup! We checked out at a day and a half early and went to a different hotel. I couldnt wait to leave! Awful!!

Front desk was rude

Not good

The bathroom was a lo to be desired

We have stayed here several times and its been great. Last night we were given a smoking room, were moved to a non smoking which we could not enter and then moved again after 3 trips to the front desk because card keys did not work. Was just annoying after driving 4 hours. Apart from that, everything was as expected and was surprised by how busy the casino was.

First of all, retrain your check-in/check-out staff! First encounter named “Sonya” gave me quite an attitude while checking in. She started with a lousy greeting like she does not want to be there! We had an argument because she was giving me such quite an attitude and tone responding back when she explained the deposit! She does not have the proper etiquette to be in the front desk! Either re-train her or fire her because her attitude is not for customer service type. She greeted us with a lousy tone and attitude. She is not clear with what she was explains acting like a damn operator. She began to raise her tone when I asked her purposely 3 times “how many days for the refund to come back” she replied the same reply which did not make sense she kept repeating the amount of the deposit while having the tone in her voice that the fee deposit is $100 meanwhile my question is not that! I think she caught herself at the end and for the 4th time she said 5-7 days. However, giving me a tone and attitude just because I let you repeat what you said is not professional for someone who is a paying customer. I let you repeat it because you are not listening to my question! Annoying staff like this thinking they’re right because they work there shouldn’t be working there! Your purpose is to clarify anything your customer ask or confuse. I highly recommend that they need to re-train “Sonya” who wears glasses with long black hair in a ponytail with bold facial features or fire her ASAP!!