لو ماس كانديل

Overall excellent. Lovely property carved into hillside. Spacious, well furnished room & large bath. Friendly, attentive staff. Only clitch was room availability: arrived 3.30pm, room not available til 4.40.

Stunning in every way. My wife said that if she had 3 days left to live I should take her back to Ravello - but maybe not any more.

It’s a really nice hotel if our room is not facing the car park! We reserved a superior room with a balcony! When we saw our room, it’s quite disappointed, it’s dark & facing the car park which have no privacy at all! So I talked to the staff to express our feeling of disappointment as it’s our 30th wedding anniversary celebration ! The staff, Charlotte , she was very nice & helped us to find another room with the valley & Garden view but we needed to pay extra €80 per night ! Oir Room was less than €300 per night and we also had a coupon of 8% off! For an €80 extra for the nicer view (the room was exactly the same ) which was quite expensive but we had no choice but to accept it, otherwise we would be very unohaaoy with the room! The next day I checked with th website & found that the deluxe room was only about €50 extra ! So I talked to Charlotte about this issue! Another disappointment that Charlotte told us that the hotel would not adjust the rate! Although it’s only three nights but we did feel ripped off! If we knew the view was so lousy, I would rather booked the deluxe room. I laying €50 extra with the 8% discount coupon ! But now we have to pay €80 per night ! Other than this issue, the house keeping never replenish the water & also the toiletries! I requested an extra duvet but was told that they don’t have any extra , so I was only given a blanket (it’s a 5 Stars hotel but these services didn’t entitled it) . Luckily he environment & landscape are very nice!

We are pleased with our stay except for the breakfast. For the price paid we would expect more. The buffet was limited as there was nothing left of the hot dishes and IT took ages to come up with more.

Fabulous hotel with numerous area to relax, great room service, beautiful fews and staff willing to go the extra mile!