سونيستا سيمبلي سويتس جيرسي سيتي

The hotel was clean and very comfortable! My girlfriend and I enjoyed staying there. But the service was horrible. When I booked the trip I accidentally put the wrote date and they charged me 145.89 to switch the dates. Then I had to pay 16.12 as the difference for the new date. They then charged my card 162.11 instead of 16.12 so now I was charged a total of about 309. Then when I got to the hotel I was on the phone for about 2 hours because the hotel couldn’t accept the payment. I was then told I had to pay AGAIN! and that they would issue a refund. I was beyond pissed. Then when I tried to retrieve my refund they the customer service was extremely rude and gave me a hard time. After days and days of waiting I got my refund but will never book with them again.

Was very clean but tv and room phone are outdated

Excellent location, room was big and nicely designed. Kitchen well stuffed.

Great

Everything was great . Your front desk agent Evelyn was very friendly, courteous and must of all very helpful to accommodate my requests . She was great.

Everything was great . Specially with all sanitation requirements that it has be in place. Your front desk agent Evelyn was very friendly and caring . And most of all very helpful . She is a great access to your Organization. Thank you .

We stayed for 5 nights on the first reservation, room was not cleaned unless stay 7 days. His job was not finished yet,booked another 3 nights. Again, same room— was never cleaned by housekeeping. Had to pay for parking $25.00 a day.States as optional when booking——NO NOT OPTIONAL. You will be charged. Pet walking area is beside of the subway tracks, beside of dumpsters. Very dimly lit area and definitely did not feel safe when taking pet out at dusk to potty.

Great location for visiting our family. Friendly staff.

Parking should be free. Check in was cool and and quick

Five stars all around. Super clean , friendly / helpful staff. Great views and surroundings