فندق موڤنبيك منصور الذهبي وقصر المؤتمرات مراكش

The hotel, pools, rooms and grounds are lovely ( there are three pools to choose from and a kiddies pool). The gym was quite good too. It’s not far from the nightlife/main attractions at all. However after check out the reception guy cancelled the payment of my bill and I had to go back to reception to pay AGAIN..... which I thought was very unprofessional. Once I paid again I went back to my room to collect my luggage only to be stopped by the bellboys who tried to tell me to go back to reception to sort out the bill which I had already done. I was not happy and that’s when someone from reception rushed over and said it’s fine and then I was allowed to go. Overall the hotel is lovely but the staff need to not cancel transactions once a guest has paid (how this happened I do not know) and improve their communication with one another.

The resort internal decor is one of a kind, done in a smart, mysterious and enchanting manner. One "secretive" door allows you priviladged access to the garden of Eden. It was the highlight of my stay. Bravo for the designer. Must be awarded the designer of the decade. Also would love to thank a gentleman at the reception called Othmane for giving me the true Moroccan welcome.

You can tell that this property was stunning when it opened however due to its upkeep and how it has been managed it is understandable how it became the condition we found it in.

It’s fabulous in every way staff is very deligent and the breakfast is very good the concierge are fantastic And especially the reception staff in particular the great lady Laila who deserve my deepest respect I commend her for a higher position as a public relation manager

Cleaning and has to be updated , and more thing to do at night time especially during cold weather. The stuff were very nice

Staff service was great throughout, from the cleaners to waiters

Staff are not well trained, zero hospitalities at this hotel, it’s a shame to see it happen to Movenpick brand.

So happy that I stayed at the Movenpick in Marrakech. The hotel itself consists of a number of beautiful buildings, which are all beautifully decorated. The room is very comfy. Excellent wifi, which is important for a business trip. It feels like walking through a palace. The gardens lined with olive and palm tress are stunning. The grounds are immaculate. There are 3 pools which are heated, to make an enjoyable swim. Staff are very professional and very helpful. The breakfast has a lot of different foods and drinks to choose from, including fresh orange juice and mint tea.

Try to get ahold of concierge good luck never returned my call elevator broken multiple occasions try to come back from shopping with a baby and a stroller and climb 2 stairs and to cap it all ask for a wake up call on departure day never got it woke up late almost missed the plane

Terrible room service, ladies at the reception are rude.