هيلتون ميكسيكو سيتي ريفورما

Disliked the security hold of $1000 when my room was already paid for through a reservation

It was a good experience in overall. I would recommend it to my peers

Great hotel in central Mexico City. Very good price these days. Very easy walkability. The pool and gym were closed however, presumably because of coronavirus concerns.

Good!

I love the siute size and the view as well The pool was closed is what I don't like

The room smell bad, the fact of the protest in front of the hotel made it a horrible time. I know it’s nit the hotel problem but they should work with authority to be nicer to guess people. Having walk blocks and blocks to enter the hotel was not nice at all

Rooms were exceptionally clean and comfortable. Staff went aboveboard to help a foreign visitor feel comfortable and to help with whatever issues she had in a foreign country

The precautions they took, so that we will feel comfortable with this pandemic happening.

I stayed at the Hilton in Mexico City for one week in August and my stay was wonderful. I travelled to Mexico for work for a few days and extended my stay for fun, and to see the sights. I went to Mexico just after the city/country had lifted travel restrictions due to COVID, and the hotel was very clean and was very careful to practice social distancing so I felt very safe. The checked everyone's temperature upon entering the hotel and had hand sanitizer on hand. As always, the hotel staff was WONDERFUL - always super friendly and helpful. The food at the hotel's restaurants was delicious, I highly recommend El Cardenal for breakfast. The room was impeccably clean and pristine. I asked them not to clean the room while I was there just to limit any chance of exposure to COVID (I don't mind sleeping on the same sheets for a few days and hanging up towels to dry and re-use them) and the hotel was happy to oblige. The Hilton Reforma's beds are sooooooo comfortable! I must admit that it was difficult to get myself out of the bed in the morning because the mattress felt like heaven. The hotel is also perfectly located within walking distance to the Zocalo and the historical center and it's safe to walk around. It's also close to a subway station and it's easy to catch a taxi so getting to other locations around the city is very easy. I will definitely stay at this hotel the next time I get to visit Mexico City.

Staff was great. It is a great property. They did a fantastic job keeping everyone safe