سيكريتس باهيا ميتا سورف آند سبا - ٔدالتس ٔونل -سعامامل جميع الخدمات

Very nice hotel. Clean and the staff are amazing. Rooms have eveything and the food on the resort is pretty good. Room service was great, but sometimes it takes longer than expected for delivery. They have a secret door you can request food be left in or trays picked up if you don't want to be disturbed which is awesome. Greeted upon arrival with beverages... icecream parlor open 24hrs and it's pretty good as well. Lots of sanitizing stations. COVID testing was smooth and not too uncomfortable. Cons- 45 min commute from airport, 30 mins to small town shopping, the beach requires a pair of double sole timerberland boots!! Very rocky, could not enjoy it at all, spent most of the time by the pool. No full size pool on Secrets side of resort unless preferred which is wack. Most of the food is on dream side and the elevators are horrible.... the numbering is confusing. You have to take multiple elevators to get almost everywhere. Takes 15 mins to get almost everywhere on the resort. More hibachi dinning tables are needed for large parties. There were 28 of us and we could not dine together.

Miche'l, رحلة لمدة ٤ ليالٍ مع الأصدقاء, مارس 24, 2022

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The food was amazing! Best dining at a resort I have ever had. The views were beautiful. The only complaints we had were that there was only one person at the front desk and it took forever to check in to our room. And the elevators were so confusing. Everything else was great!!

Anne, رحلة رومانسية لمدة ٥ ليالٍ, مارس 20, 2022

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Excellent service from all staff workers!Food was very good.Rooms were clean and comfortable

Gay, رحلة رومانسية لمدة ٥ ليالٍ, مارس 20, 2022

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Good food excellent plece nice view

Carlos, رحلة رومانسية لمدة ٥ ليالٍ, مارس 7, 2022

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Spent a week at this beautiful property. The staff is amazing in general . One employee in particular stood out , Selcrino our beach waiter , this guy is simply amazing and very service oriented . He treated us like royalty and went above and beyond. He is very hardworking employee . We upgraded to preferred , but I am not sure the benefit was worth it . We arrived on a Friday and once Monday hit construction began daily near our room all day until around 5 or 6 pm , so wasn’t really able to enjoy our room during the day for afternoon naps . Housekeeping seemed overworked so they seemed to do quick clean of the room and not as detailed as I would have liked, despite that I tipped housekeeping and turndown daily . Minibar was a struggle to get restocked , even though we called daily , and they only allow one can of pringles and one packet of M&M,s , which I found strange for all inclusive and preferred . Spa is one of the best I ever been too . The resort is very eco conscious which is a plus , I do hope the hotel manager can help the homeless cat with kittens that hangs around the sports bar , I am an animal lover so I would hope they would spay/ neuter the mother and kittens otherwise they will have large homeless cat population soon. This resort is on the newer side so I am sure they will work out the kinks soon . With that said we are planning on returning for a week in September.

Michelle R, رحلة رومانسية لمدة ٧ ليالٍ, فبراير 18, 2022

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The food was excellent. The beach was not what we had expected.

Andrew Glendon, رحلة رومانسية لمدة ٥ ليالٍ, فبراير 14, 2022

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Would have liked more access to non-motorized water sport equipment (kayaks and paddle boards). There were limited use.

Clare, رحلة لمدة ٤ ليالٍ مع الأصدقاء, يناير 27, 2022

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Excellent resort. Would definitely stay there again. Staff was wonderful. Excellent service.

Andrea, رحلة لمدة ٧ ليالٍ, يناير 21, 2022

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VERY POOR CUSTOMER SERVICES.

Joshua, رحلة عائلية لمدة ٤ ليلة , ديسمبر 31, 2021

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We upgraded our stay to preferred but received “last class” service. I get better service at the Hilton without having to pay extra.

Emmanuel, رحلة رومانسية لمدة ٥ ليالٍ, ديسمبر 29, 2021

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