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Hotel was clean and great location

We enjoyed our time here. The staff were lovely! 9 euro a night for parking is a bit steep though however we knew our car was safe!

Hotel was nice and staff very pleasant. There was not much variety food wise to cater for a Coeliac.

Hotel was nice Being more expensive than other hotels I would expect to not have to pay for the car park or swimming hats Everything in the hotel fine but everything was an additional charge

A lovely hotel with very pleasant and helpful staff. 10/10 would definitely recommend staying!

Asked twice if pancakes were fresh or from a packet. Was assured that they were fresh. They were from a packet. Mattresses could do with being changed.

Stayed in level 5 executive the weekend. Room was beautiful. However, for roughly 500 euro a night i would have expected the carpets not to be stained, the sofa by the bed not to be stained and for there to not have been missing hygiene bags from the dispenser in the bathroom. There was also no toilet roll on the cardboard and had to swap it for another one. The room was beyons dirty. Ive never complained about anywhere ive stayed before and have photos of the room with the stains. Room servive took 40 minutes for ice and 4 calls to get through to them. Ill give them the benefit of the doubt that they were busy. Breakfast is literally better in premier in so id recommend crossing into eyre square for that. If the room was clean i I wouldn't have bothered mentioning the rest. Wish i didnt save up for here and went sonewhere else.

Great hotel in a very good location. Short walk to all main attractions in the centre of Galway. Comfortable spacious rooms

Really enjoyed our 3 nighg break at hotel. Room spotless, staff on reception and in bar so helpful and friendly lovely girl in bar only 3 weeks there was excellent sorry forgot her name 👍 Pool was ok just allowed ond hour could be warmer. Needs updating. People stayed in outdoor pool longer than 10mins so we didnt get to use it. Staff didnt know opening times of spa area.Would like to have seen staff in pool area cleaning more and watching that people didnt stay too long in outdoor hot tub.... But overall enjoyed our stay and we will be back.

Check in was seamless with very efficient staff. Great ambiance,around the hotel. Very good breakfast and withon a couple of minutes walking distance to Galway city cdntre.