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Broken hot tub. Stood in line for an hour for breakfast

Great place to stay. Only issue is I ordered grab and go for Breakfast four of us and only got one sandwich and nothing I actually selected. Other then that awesome

I chose this hotel above the others like it in town because of cleanliness ratings and it was clean. The WiFi was not great and the AC was noisy but worked OK. I liked the breakfast to go choices ahead of time. There certainly were some shady folks hanging around, but that comes with the onsite dining, which is part of a very high-class chain. Key reader on our exterior door probably needs maintenance, though with having a dog, it was nice to have that option. The location is a little bit out of town and near tracks, which was no problem with good reliable transportation. We liked the warm pool. I think it was a bit over-priced, though it is during a high-peak tourism time. I would stay there again, though I did expect the room and overall facility to be a little bit more up-to-date.

Hotel was clean and updated. Quite part of the area yet easy drive to town.

Room was clean and staff was very accommodating during this uneasy time. Would defiantly recommend this hotel

Customer service great. Clean friendly place tonsay. Prime rib was delicious

Covid restrictions in place so no hot breakfast but is understandable. Room keys didnt work for the pool so someone inside had to open door. No beverage or food policy in the pool area which I I don't remember last time I stayed there. Should be able to have a few drinks.

Dissatisfied with the quality of the room, the fact that the room was 80 degrees when we entered with no air on, and the insane amount of bugs in the room. Not at all what I expected for the amount of money I was charged.

Paid over $500 for a room over the weekend of the 4th, AC didnt work, bugs all over room, overall not worth the money, I would stay somewhere else.

Disappointed in the staff, let the kids run the halls until I called, I’m not sure where the parents were at, but at 11 pm when I called they came and told the parents to get their children. Disappointed in the continental breakfast, we got there at 830 and the only thing out was water and granola bars. When I asked staff she told me we are not even supposed to have that open. I told them then that should be reflected in your pricing. Pool and rooms were great.