حياة هاوس شارلوت إيربورت

I'm not sure why this hotel gets so many great reviews, it was just ok at best. Dated, dark hallways, broken ice machine. Meh.

I enjoyed myself a lot, the pool was amazing. The rooms were so clean and well kept during our stay. 10 minutes from the city area. The front desk attendant Carol was so nice and sweet and tended to all out needed.

The guy at the front desk was the nicest guy in NC. He was so friendly and informative.

The suite was very spacious. The room was very clean. Customer service was great. They brought up a crib upon my request. We really enjoyed the included hot breakfast. Our room overlooked the pool which was nice. I could see that the jacuzzi was out of order but the pool was large and in service.

Hotel.com indicated the airport shuttle was available 24 hours a day. When we arrived at 2 AM and called the hotel they informed us the shuttle stopped it's service at midnight. We asked the front desk to service our room the next morning as we had slept in it was never done. We signed up for the airport shuttle to depart and never received a call or was an announcement made in the lobby that the shuttle was departing. The black out windows were great, the breakfast was good the staff was friendly and helpful, even though they didn't follow through.