3 بيكس ريزورت آند بيتش كلوب

It was a pleasant stay. We stayed an extra night and the front desk did not update the cleaning service and they walked in even though we were saying we were in the room indisposed. no extra lock on inside of door so whomever has room key can open door if you are in room or not. Safety concern. The room was amazing! The phone did not work and i had to use my cell in order to contact the front desk.

First, do not book this through hotels.com - book through the site directly if you do. I realized when I checked in that hotels.com charged far more than their normal service fee in taxes and fees for this hotel which I thought was for the pet fee but apparently it was not. The hotel itself was pretty nice and reasonably priced, pet- friendly (main reason we booked), great area adjacent to the south lake activities, the lake & casinos and the pool and spa were great. The customer experience wasn't fantastic though - first since hotel.com charged such high fees, it looked like the pet fees had already been included but I was told upon check-in that they had not been paid and would need to be paid upfront. For the trouble, they offered to take off 1 night of pet fees, but when I checked my card, they still charged for both nights. Also, we left the do-not-disturb sign on the door, and both days the housekeeping ignored the sign and entered the room anyways which felt like a bit of an invasion of privacy. Also they did a few things like refill the coffee and tissues, but didn't remake the bed which just left us feeling even weirder. If the customer experience had been better, the hotel would be worth staying again, but we will likely choose somewhere else next time.

The stay was great got more than what we expected for the price had a little trouble figuring out our ac however they came up and fixed it as soon as we called. Close to everything we will definitely be staying here again!

My family stayed at 3 Peaks in June, 2019. We were in a suite (not sure technically whether it was the Junior Suite or an upgrade). On the positives - the room was fantastic for our needs. The kitchen was well-stocked (even a sponge and paper towels!). The space was great with two rooms and a sizable bathroom. The balconies offered good views, especially of the pool. Also, the location worked great. We were within walking distance of both the beach (hurray free access) and the Heavenly Gondola shops. Parking was fine. On the negatives - Check-in was not until 4p, and not a minute early due to the room not being cleaned prior. When we visited the pool there were no more pool towels. When we returned from a day of hiking, our room was forgotten for cleaning. Three relatively minor negatives, but these are what made it 4/5 instead of 5/5.

It was very nice except for 3 deficiencies: The wall heater did not work, there was a problem with the side of the bed which let out a loud squeal every time you moves, and a prior guest w/ dog had left a present on the patio. Carpet needs to be replaced, also.