هيلتون أوستن

Good Hotel/Expensive Parking Garage

The parking was very expensive, $40 a day in the hotel garage. The room was cheaper on the Hotels.com site but add the parking and it hikes the price up.

Juanita, رحلة لمدة ليلة واحدة مع الأصدقاء, فبراير 6, 2021

تقييم فعلي لأحد نزلاء Hotels.com

Good hotel

Overall a good hotel, right in the middle of downtown. Clean and well taken care of except the room we like colder and the lowest it would go is 69.. would’ve preferred if it went lower than that. The parking you do have to pay for but would stay there again

Yudith, رحلة عائلية لمدة ٢ ليلة , يناير 29, 2021

تقييم فعلي لأحد نزلاء Hotels.com

Very clean great location

It was a great hotel and very clean. The pool area was cool and location was great. We walked to the bars in under 5 minutes. Parking fees were a little steep I feel like.

Robert, رحلة لمدة ليلتين, ديسمبر 31, 2020

تقييم فعلي لأحد نزلاء Hotels.com

Lied about parking

I called to confirm they have free parking since and the front desk told me yes. After I checked out they charged my card $100 for two days parking. I am not happy about this and would not ever recommend this hotel again.

Maria, رحلة لمدة ليلتين مع الأصدقاء, ديسمبر 31, 2020

تقييم فعلي لأحد نزلاء Hotels.com

Great stay

We loved the hotel. The beds were the only thing lacking. They were somewhat lumpy

Christopher, رحلة عائلية لمدة ٢ ليلة , ديسمبر 31, 2020

تقييم فعلي لأحد نزلاء Hotels.com

It was alright.

Pillows were very uncomfortable and there was loud humming noise through the building hallways at night. Couldn’t sleep right. Service was very good and stay was nice just the night was not so good.

Fernando, رحلة عائلية لمدة ١ ليلة , ديسمبر 28, 2020

تقييم فعلي لأحد نزلاء Hotels.com

Give the guest the amenities you advertise

Spa services was shut down. Was told we had to go somewhere else for that service. When we called for room service the woman on the other end of the phone was rude. The Taco restaurant in the hotel was shut down. A bar in the hotel was shut down. All this stuff was closed but did not reflect it on the website when the room was booked. Very disappointed, miss trust, amenities not as advertised

Joseph, رحلة لمدة ليلتين, ديسمبر 18, 2020

تقييم فعلي لأحد نزلاء Hotels.com

Parking on site is a scam!

Parking was 40$ a day which is Ridiculous if your staying at the property. You feel as though your getting a nice price for the room then BAM you arrive and pay 40$ for Parkig per day! I won’t be staying there again because of this.

Lyndsi, رحلة لمدة ليلتين, ديسمبر 11, 2020

تقييم فعلي لأحد نزلاء Hotels.com

The front desk staff were unfriendly. They really need a training in public relationships. I didn’t feel welcome by the staff at all. The parking is a paid self parking. $35 per night and no valet was available

Joe, رحلة عائلية لمدة ١ ليلة , نوفمبر 29, 2020

تقييم فعلي لأحد نزلاء Expedia

Checked on and realized they gave me n adjoining room so I called down to get switched out to another room that didn’t have that and still a city view. Lady answered the phone I explained the situation and shes like yea we will change you but you have to pick up the keys . I said ok thank you and went to pick up the keys and get to my room again and another freaking adjoins room lmao and no city view. Thinking about trying other hotels maybe IHG brand sine they’re didn’t even try to find my hh number . And when brought to their attention it was just brushed off .

J, رحلة رومانسية لمدة ١ ليلة, نوفمبر 27, 2020

تقييم فعلي لأحد نزلاء Orbitz