شيراتون كونا ريزورت آند سبا آت كيهو باي

Stay was awesome. I’d suggest that the adult pool be open for all during day and closed for the adults after 3. The whole visit I had only seen 1 person in there...

They charge for EVERYTHING! Resort fee for every night not just one charge. Parking for every night, not just one charge. Charge for late check out, view, charge for pretty much anything and everything. Prices are outrageous too especially for how run down the hotel is. The bathrooms need some serious remodeling done. The tile and grout are falling apart and the hardware is rusting. Cracks in the popcorn ceiling which is probably asbestos because it’s so old. The place felt dingy and run down. The only baby waterside for little kids was turned into an adults only side of the pool, which is rediculous because adults can’t even fit down that water slide. That slide was built for kids and just last month they decided to not let kids play on that side if the pool. The pool tiles were also coming apart and the lights in the pool were broken and cracked making it dangerous. I’ve stayed there in the past and I was shocked at how they let the place go and fall apart. Basically the place is a dump for the price. For the same amount of money you can stay at a nicer hotel in Kona, such as the King Kamehameha or any of the hotels in Waikoloa.

It was a great stay

great

The staff was very good. The bedrooms and most definitely the bathroom was dated. We received a large shower towel that had feces stains on it. The hotel needs a major remodel