إيبيس بورتو ساو جواو

After our first night, me and my partner started feeling a horrific itchiness. We checked the sheets but found nothing so assumed it was from a different wash we were using or something non related. However after our third night, we found blood spots on the bed sheets so decided to check the bedding - we were horrified to find what looked like a flea. As we were already checking out we decided to mention this to the lady on the front desk specifying that we were not after any compensation we simply wanted to inform. We also mentioned that during our 3 night stay our bedding was not once changed and at no point were we offered clean towels or room service. We were told that due to COVID-19 they would only clean our room if we requested it. However, surely especially due to the virus better cleanliness should be maintained to ensure everything is sanitised. Also we cannot request something we are not told is on offer. Overall I found the price we paid for the tiniest room without even space for a cot bed for our baby was not really worth it, and I’m now boiling all our clothes hoping we didn’t bring back any fleas or bedbugs.

Barbara, رحلة عائلية لمدة ٣ ليلة , يونيو 25, 2020

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An affordable, pleasant place to stay

This is an affordable, pleasant hotel outside of the city center. I chose it because it was down the street from a friend, but it was still very easy to navigate the city, because of the train station just outside it's doors. It is on top of a small shopping center which made it easy to grab snacks.

Bryan, رحلة عمل لمدة ٣ ليلة, أكتوبر 9, 2019

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No concession consideeing I was taken ill & ended up in in Hosp for almost 3days in A&E .. 🙏 Just by dealing with duty management I found them to be very inflexible Though they promised to bring my case to IBIS the Manager refused to speak to me point blank when I was checking out leaving the delivery of bad news to her junior colleagues - even though I could clearly see her in the next room - she totally blanked and dismissed me . Very rude and disappointing aprroach after a week long stay. I requested a small fridge from r meds in my room . It wasn’t provided and each day morning and eve I had to approach staff wait and go to oublic facilities to administer my meds. This is for me humiliating ! From r a lesser fee in a similar style Ibis in Wroclaw they facilitated my request in this regard honorably . Lacking in sensitivity is my appraisal of the tough manager - Lady -. Other staff esp the young Barman and one special lady with waves and curls at reception reception were courteous considerate and kind. Credit where credit is due . But the Top of the pencil needs pairing .

JJ, رحلة لمدة ٧ ليالٍ, أكتوبر 8, 2019

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Great hotel overall!

Hotel was situated in a great location-close to the centre by metro. The breakfast was very good, the room was clean, and the parking was good as well. The only aspect that could be improved is that the parking lot closes from 12am to 7:30pm, so if you need to leave early in the morning you’re stuck.

Maria, رحلة رومانسية لمدة ٣ ليلة, أغسطس 12, 2019

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The location was fastastic

Omari, رحلة رومانسية لمدة ٣ ليلة, يونيو 19, 2019

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All good except that i forgot to collect my insulins left in their fridge. Called back from Gojin Spain & was told that the courier will take 2days. Suggestion..at check in the staff shd take note of things left in their care. So that at check out..guests are reminded. Thanks

k sandra segaran, رحلة رومانسية لمدة ١ ليلة, مايو 24, 2019

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Clean and close to subway

It's clean. Near the subway station. Free parking.

رحلة عائلية لمدة ٢ ليلة , مايو 18, 2019

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very cosy hotel

clean and comfortable room, good wifi, good breakfast, very close to IPO metro stop, located within a big shopping complex where one can buy all the necessities (supermarket, pharmacy, hairdresser etc)

Ivan, رحلة لمدة ٤ ليالٍ مع الأصدقاء, مايو 8, 2019

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Excellent value for money and great location.

We stayed 4 nights here in early May and were very satisfied with our choice. The free outside parking at the hotel, easy access to the metro for a short journey into the city centre, and easy access to main roads and highways, were big influences on our choice and all worked well. Being located above a shopping centre with a supermarket and numerous places to eat at reasonable prices were also big pluses. The staff were very helpful and the room was clean and comfortable and big enough. We did not have only hotel meals so can not comment on that aspect. Wifi was free and worked well. Finding the entrance for cars, which is up a driveway shared with the neighbouring hospital was a bit tricky on arrival, especiallly at the driveway where the sign was in red and not very noticeable whereas the numerous signs on the mainly one way streets were prominent and blue. Overall highly recommended, especially for anyone with a car and seeking value for money.

Ian, رحلة رومانسية لمدة ٤ ليلة, مايو 4, 2019

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This hotel is very unclean. I reserved 3 rooms for 2 nights. The bathroom were stinky and full of old sticky dirt. The facility itself looks like an old motel. The rates are absolutely overpriced. Not recomendded

Reynold, رحلة لمدة ليلتين, أبريل 28, 2019

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