سنو كينج ريزورت هوتل آند لاكشري ريزيدنسيز

Great spot for a family

Bucket list trip for my mom. Do not stay in these condos with an older relative. You could die and no one would ever know- no maid service, no shuttle.

great stay in Jackson. Friendly staff and wonderful facilities

While Jackson is amazing this hotel left much to be desired. The listing was for a 3 bedroom condo but when we arrived I found out it was a 2 bedroom condo with a Murphy bed in the living room...false advertising drives me nuts. The AC unit was on a time and locked so we could not change the temperature. We called to have it corrected but maintenance never came to change it...it was hot the entire trip. All of the lights in the kitchen were blown...the maintenance man came and changed them but broke a bulb and left broken glass in the kitchen that we had to clean up. The room itself was spacious but the cleaning was not adequate. Also, we received no maid service the entire time we were there...no fresh towels, no beds made, nothing. Luckily the room had a washer and dryer so we washed our own towels. The Wifi was spotty as best and they changed the password mid stay without any notice. The positives are that the town of Jackson and surrounding area is amazing. Also, this resort does have a nice restaurant and bar. There is also plenty to do with a nice pool area and several attractions such as the Cowboy Coaster, Amazing Maze, and Putt Putt golf that my kids loved. I would suggest staying somewhere else and just visiting for the activities.

Very rude customer service, they threaten to tow our vehicle cause we were parked in the wrong stall, however they didn’t care someone was parked in our stall, ask for light bulbs for the kitchen 3 were burned out of the 5 never received them. There was a ton of hair in the pool gross.