أمبا هوتل تشيرنج كروس

First impression in reception good apart from strang fabrics over wall lights, most odd. A lot of Black mould in shower, silver fish in bathroom, in room carpet stained. Breakfast included in booking but turned out to only be certain items. Breakfast menu confusing. Perhaps staff should explain at check in and menu be changed to make it clear what is and what isn’t included.

4 nights pleasure trip. Delighted to be given an upgrade. Room was fine other than in a very low location in the Buckingham wing .outside this wing are enormous extractor fans for either or both kitchens of the hotel and surrounding businesses. The room smelled constantly of chips or bacon. However the upgrade allowed access to the amba lounge . We enjoyed a glass of wine and snacks after a day's shopping. . Could have used it more. Great staff.

Awesome hotel. Beautiful inside. Breakfast was delicious and lots of variety. We splurged on the afternoon tea as well which was delicious. The staff was very nice and made us feel very special. Only complaint was the bed. It was two twins put together so you could feel a crack in the middle.

I made this reservation with Amba Charing Cross based on previous reviews and the deal on hotels.com. I was a bit trepidatious but it did not disappoint. I will admit that I upgraded the room to a King Suite with lounge access so that will obviously make things better. The room was very nice. The staff were excellent. The location is perfect; we walked everywhere. We just had drinks at the bar so I cannot comment about the dining. Breakfast was average, but that is fine as I do not really eat too much early on in the day. There were umbrellas ready for departure from the lobby and nice hot chocolate waiting upon return at the end of the day. Mince meat pies were next to the hot chocolate. A nice touch. There was no noise at all. The room was quiet even though we were adjacent to Charing Cross Station. Granted, we were on the 6th floor. We will stay again. The walking bridge across the Thames to the London Eye is just behind the hotel. Trafalgar Square is one block away. Enjoy!

Great hotel, friendly staff. Very convenient for station and theatres.