جيسموند إكزجيوتيف فيلاز

Room was filthy and certainly didn't demonstrate the "enhanced cleanliness measures" described - cigarette butt on floor of room - used ice-cream sticks and empty sugar sachets on couch - thick dust and grime - freeze box in minifridge not usable due to ice - many, many live and dead insects in cups and glasses, in toaster and under everything - personal lubricant and clothing from previous guests under bed Did not match the description for apartment advertised - much smaller than 25m2 (maybe 15m2) - did not have a full sized fridge/freezer - did not have own washer/dryer (public laundry only) - "free" wifi had very small limits before payment - Jesmond Executive Villas' own website states room had workstation and office chair which it did not Poor communication and resolution - 3 trips to reception and 2 emails sent. No reply to either of the emails. 1st visit to reception they promised a cleaner would come to thoroughly clean room and they would arrange a different room to match the description, but upon return to our room that day they had only made bed and left new towels (still cigarette butt on floor, icecream sticks, insects, dust, etc). 2nd visit to reception resulted in a cleaner to come while we were there, also offered a room change. 3rd visit to reception we were told unable to change rooms due to current bookings, may be able to the next night. Reception closed and no contact after this. After 7 nights we left and never intend to return.

Ally, رحلة رومانسية لمدة ٧ ليالٍ, أبريل 5, 2022

تقييم فعلي لأحد نزلاء Wotif

It is nice if you are not fussy. I paid for a spa room, went to have a spa and the whole button was missing! I called them to come and have a look they never showed so I rang back after an hour they said hasn’t anyone been I said no haha. They came up and said no the water has to be over the jets, I am aware of this and had done that, the water had evaporated in that time lol, I said no I tried that, I said there seems to be a whole button to the spa missing he was like oh yeh there is I was like yehhhhh lol. He said oh maintenance should have a part for that they’ll come and put it in I was just thinking I’m no it’s a spa you don’t just have a replacement part sitting around and come in and pop it in and wala! Haha I knew this and excepted the fact I wasn’t going to have a spa, didnt really care, however! They did not give one hoot! Did not offer anything I said there’s no other spa rooms is there he was like no (I’d gone online & checked lol) then they were just like oh well. I was like no that’s not fair il get a refund. He had to contact his manager so I waited another hour or whatever and they offered me $20 back haha! Jee thanks that will make me want to come back and refer this place to people! A whole $20 woo! Other things - dog/pet fur on the back of the lounge cushions :/ I wasn’t in a pet friendly apartment. There is cockroaches.. I will upload photos because I have reached the word capacity. It is alright but if you choose to stay just be prepared :)

Stephanie, رحلة لمدة ليلتين مع الأصدقاء, مارس 26, 2022

تقييم فعلي لأحد نزلاء Lastminute

General location was great for what we were visiting for, pet friendly was a bonus. Access to property both entering and leaving is an issue with so much traffic passing, very dangerous at peak times.

John, رحلة عائلية لمدة ٢ ليلة , مارس 24, 2022

تقييم فعلي لأحد نزلاء Hotels.com

What is advertised on Wotif is not what you get. The room was like a converted couch with a fold away bed that sits in the wall. I know Jesmond is not the nicest or safest place around Newcastle but with the permanent residents it’s like being in a crack house. Not safe at all. Do not recommend to anyone. Parking was terrible and very limited. The only up side to the stay was the bathroom and toilet had been updated but very easy to flood the bathroom.

Clinton, رحلة لمدة ٦ ليالٍ, مارس 23, 2022

تقييم فعلي لأحد نزلاء Wotif

The studio appartment is too small for 2 people and clostrophobic not as shown in the photo advertised

John, رحلة لمدة ٣ ليالٍ, مارس 19, 2022

تقييم فعلي لأحد نزلاء Wotif

A very disappointing stay. Tooo the kids into the pool area only to end up locked in there because they decided to change the code. The spa wasn’t working and the pool area smelled like sewerage. The rooms weren’t cleaned the best. The floor was filthy, as was the spa bath. Skylight right over the top of the bed isn’t the best thing if you like a dark room and there is a full moon! We stayed here about 6 years ago and it was great. Has certainly gone downhill since then!

Casey, رحلة عائلية لمدة ١ ليلة , مارس 18, 2022

تقييم فعلي لأحد نزلاء Expedia

We did not stay at Jeanine villas. There was damage and we were moved across the road to azure apartments! I agreed to this after being assured that we would still have a balcony and parking! When we arrived, we couldn’t get in after 10 try’s. When we reached our room there was no balcony, and only 2 windows opened about 3 inches. The bedroom was Luke a sauna. Then I received a text saying parking was $20 a day. This was not what we signed on for! The parking fee was waived! I would have to consider if I would book through world again! We visit Newcastle from the blue mountains 4-5 times a year, so finding a good place to stay that is convenient is very important! Our only special needs are parking and a balcony for air! Not happy with this stay at all!

Androulla, رحلة رومانسية لمدة ٣ ليلة, مارس 17, 2022

تقييم فعلي لأحد نزلاء Wotif

The propertys toilet blocked after 2 quick uses. Along with surrounding properties toilets. Then were told they couldnt fix it until the next morning. I am 20 weeks pregnant. In a room with 2 other adults. Upom arrival the rooms werent even ready or cleaned so they had to move us to another room. The rooms were filthy. The fold out lound mattress was extremely dirty and stained. Very rough area. Police patrolling through the premises. Avoid staying here. They take your money before you stay for a reason!

Naomi, رحلة عمل لمدة ٣ ليلة, مارس 3, 2022

تقييم فعلي لأحد نزلاء Wotif

Very basic accommodation, tiny room and bathroom. Very noisy outside because of traffic all night, but due to location on a busy corner. Also we were on the outside edge of the complex. The accommodation location suited our needs that required us to be close to a private hospital. However, it was ‘no frills’ and noisy.

رحلة لمدة ليلة واحدة, فبراير 28, 2022

تقييم فعلي لأحد نزلاء Hotels.com

The photos are deceiving. When we got to the property there was a worker off duty abusing the receptionist about her roster. Not very professional. There was no parking or well inadequate parking. We had a 2 bedroom apt. One bedroom smelt like dead mice and mould. The air conditioner was not working at all. The place was disgusting. And there was another guest with staying with a dog in the room next to where our room was. Would not stay hear again. Left the property after being there for 25 mins as we booked somewhere else immediately after arriving and seeing conditions.

Kirsten, رحلة عائلية لمدة ٢ ليلة , فبراير 15, 2022

تقييم فعلي لأحد نزلاء Wotif