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Great to spend a weekend at. The reception staff was polite but sometimes a bit incompetent.

While the resort is in an excellent location, the staff members at guest service are very unprofessional and rude. They are not willing to help and keep constantly lying to quickly dismiss you. Similarly, the check-in people are unwelcoming and seem to dislike working there. They lack any form of guest service training, and more important moral integrity. Several "ocean view" rooms are full deceiving advertisement, i.e., they face the swim pool and some gazebo, with no view whatsoever of the ocean and constantly people walking in front with loud music. Downgrading the room should clearly lead to reimburse you for the difference, instead they do not honor this (as any other respectable hotel), which is shameful. It's a pity this place is falling a part, because it has great potential, but nobody seems to care to improve this (see many other reviews).

The island and resort are beautiful. It’s a small resort only one main pool and one dining hall. Resorts outdated, but for the price a nice getaway. The food is ok, lunch is usually the best time to eat. Front desk service is ok, but can be problematic when you need to fix something. Overall a decent stay.

Our family had a wonderful time. The entertainment was AWESOME! Thanks to Alice, Roberto, Brianna, Lauren, Tyree, Veronica, Starlin, Manuela, Sam, Eddy and all the other entertainers. We will remember this vacation forever! Definitely would go back!!

Terrible experience, hotel is extremely outdated, not clean, staff treats you awful. The guest services is very rude, rolled her eyes at me when I asked to make dinner reservations and told me to come back in 30 minutes when she is off. We left days early to get away from place. Do not waste your money. Very gross. Only 1 bartender was nice out of entire staff. It's like a 70's Motel 6 and needs maintenance badly.