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Everything was so clean and well organised. Pool guests were well watched so there was not too many. Food in restaurant was lovely and just overall loved the whole feel of the hotel and would definitely be back

Beautiful Hotel.Staff doing their best during covid to make everyones stay a pleasant one.

We didn’t receive our room until

Housekeeping staff accused me of theft when in error I took the wrong case for my glasses from the trolley.I was going to drop them to reception once I realised it was just the same one as mine.They shouted at me for a good 10 minutes and had me in tears.I am over 60.Its an easy enough mistake to make.In the mornings they were shouting in the corridors at staff members.Horrible to witness.

Hotel was very clean, covid restrictions in place. Room was clean and check in/checkout was fast and easy

Followed all the guidelines. Lovely afternoon tea. Staff very nice. Spa was fab! Only bad thing was the heating didn’t work properly in the room.

Wonderful staff, food (breakfast, room service and restaurant) was excellent.

Beautiful Hotel.With Covid restrictions Staff did their very best to make our stay a good one.

Portugal was cancelled so we chose a 2 night stay in Castleknock and what a pleasant surprise. It was almost like Portugal weather and the hotel was much better than the one we should have stayed in. You expect cleanliness and comfort and here we had it in abundance. You appreciate good food and that was in plentiful supply. At many hotels the staff are always under pressure and you could say busily efficient, but with Covid in view the staff here were exemplary. They were very much Covid-19 aware and that was good... but very much guest aware. Helpful and kind is understating their service and as I had a couple of specific needs, they really went out of their way to help. Only one downside....leaving