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Customer service was great. Covid signs and social distancing practices were taking place.

Terrible Experience. No hot water on shower it was so cold.

After 4 days of my stay i was told that the hotel is doing an evacuation and that everyone will have to evacuate the hotel.i requested the to allow till the end of my stay but the hotel manage was rude and said she cannot help. I also asked about my refund and they said someone from expedia will contact me soon and provide me the refund. However i have still not received any call from expedia. When i tried calling them, i am unable to reach out to any agent. Also i sent an email but did not get any response. Please help me with my refund.

The staff was super helpful and the room was alright

Had a wonderful time

The location relative to the central core is good and the staff was wonderful. The facility itself is a bit lacking, however the price was right. Parking was very convenient. If you're looking for frills, keep looking but if you just need a basic room this will work.

The hotel was what it was, it came as advertised. However, we did have one major incident happen that resulted in an incredibly inebriated gentleman somehow making his way into our room. We arrived back to the hotel to find all of our stuff outside of the room. Staff seemed just as confused as we were, they worked hard to resolve the issue, removing the gentleman and providing us with a new room. The manager was incredibly apologetic, made every effort to resolve the issue and assured us of more training that would be provided for her staff. We were refunded for our stay, offered a free night to use at a later date, and given funds to buy breakfast. They handled it professionally and went over and above to address our concerns.

Large rooms, good shower, clean. For the price its great

Budget hotel. Old but our room was clean. Staff were helpful. Can’t beat the price in the lower mainland.

Awesome!! Interior is pretty good. Very clean. Front staff chat too much with me tho. 😅