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They didn’t have a record of the included valet parking on the reservation, don’t know if that was Expedia’s fault but was an unpleasant thing to have to deal with

Pretty, boutique property, however very small room! High end area, with high end shops and high end restaurants! Hard to find a reasonable place to eat nearby!

We booked a larger room with a sofa (junior suite?) and brought my daughter along. When we arrived at the hotel, they said we needed to upgrade the room to a larger suite for 3 person occupancy. It wasn't like we brought along 3 of our friends, and our child is young enough that when we stay in hotels, she stays in the bed with us. The staff was unfriendly and inflexible, but the worst part was that it felt like they were taking advantage of us. We were tired and didn't want to find another hotel so we paid the extra $200+ per night. I stay at a lot of hotels like this and typically the staff do what they can to make things better for you, not worse.

Extremely hot in room, even if you turn the heater off. The blowdrier in the room is of pretty low quality. Other than that, magnificent service, restaurant, bar and breakfast is tasty and very generous. Location is great.

Property location excellent. Room size, a bit too small

Location is grate and the service is amazing! Rooms are super comfortable too. 5/5

Excellent service. The staff is willing at all times to help you. The closets in the regular rooms are very small and there is no space for much clothing. The lighting in rooms are poor. Rooms are very clean and the service is excellent

located at a great neighborhood, very clean hotel, helpful staff. hope they keep it up.

This hotel was excellent and the staff were very good and most helpful.Highly recommend the dining and breakfast. Break fast served at the table rather than jostling at a buffet like most hotels.Made a refreshing change!

best location, beautifully renovated, cozy lounge area for a cocktail or food. amazing restaurant on site. friendly staff and always ready to help you out!