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The staff was wonderful to us, they helped us with everything we needed. Cute room that was kept up well. The bed was very uncomfortable and the pillows were as thin as a piece of paper.

The room was small, but the space was used well, including a full kitchen. The owner and staff were very responsive and friendly.

We had a free upgrade to the condo, it was a great place to stay, good location, clean, the front desk was very friendly and helpful and able to suggest places to eat

We had a dog room with a Double bed and 2 bunks. It was clean and smelled nice, but it was really small, the bed was quite hard and the lighting was inadequate. The bathroom was super tiny - we were OK but an overweight person would have a very hard time. The landscaping is cute and there were lots of restaurants within walking distance where we could take our dogs. The air conditioner was a wall unit and kept the room cool, but sounded like a freight train! For such a small unit it was horribly loud and kept us from sleeping well. Cute, small place at the end of town away from the downtown commotion, but after dog fees and taxes it was almost $300 on a Monday night! For this kind of money I would have expected a much more upscale hotel. Also beware, GPS has a hard time finding this place and they charged our card a week before we arrived. We decided we will never stay in Jackson again.

For $220 a night, we expected more than this hotel has delivered in possibly a few decades. Desperately in need of a deep cleaning and refurbishment, and possibly mold eradication on the bathroom ceiling from a toilet above that has leaked. Small things like carpet cleaning, patching holes all over the walls, replacing burned out light bulbs so you don't need to use a flashlight to look for things in your bags, more than five hangers in the closet, and on and on. Asked for a "do not disturb" sign for our door to pass on daily housekeeping. They said they "didn't do that" and would just stay out and not clean our room. We came home to find the room cleaned. No secondary lock for security, like a chain or one sided dead bolt. Just need to hope that nobody else has a card key that works or knows how to defeat that lock, or that somebody doesn't just barge in while you are showering or getting busy. So disappointed with this place! Check in staff was friendly. Sheets were clean. Plenty of towels and hot water. Bath tub appeared to be the newest thing in the place. Refrigerator stopped working after the first day, and we woke to find our food was warm. Never again!