نوفوتيل سيتي جيت هونج كونج

The foreign male staff in executive lounge was not pleased when I tried to ask him to refill the food and drinks (the food tray was almost empty). The short hair female life guard was very very very rude when I tried to ask a question. She stopped me right direct before I start my question. I just tried to ask if pool float can be used in this swimming pool or not. I could not even be able to ask this question. Otherwise, other staffs in front desk, housekeeping, restaurant are all super friendly and helpful. Nice breakfast. Gym facilities are in good condition.

It was advertised with a swimming pool And I was looking forward to a swim in the hot afternoon but there was no water in the pool. Then I contacted information in the hotel. They said they close the pool until 31st of March. I would not have booked this hotel if I knew that the pool was closed

Great location, only 10 mins to the airport. And there is a outlet mall connected to the hotel if you like shopping. We are happy with The staffs and services. The only downside is the room is quite dusty. Almost like it hasn’t been used and maintained for months.

Staff very accommodating and friendly. Got in late & missed the free shuttle but the airport shuttle for airline crew brought us into the hotel.

Always a hotel of my choice in Tung Chung. Love this hotel for its location and easy access to other areas via MTR.

Close to the airport, free shuttle. Connected to a large shopping mall with lots of restaurants.

Excellent location to to the airport with excellent shuttle service. I found the breakfast was very expensive for what you got.

Very helpful, polite, efficient!

Will stay in this hotel again. Unfortunately the weather is a bit cold for a swim. Novotel has a very good pool area.

beautiful spacious room with great city mountain view over Lantau Island. All in room amenities available from coffee maker to outlet adapters. Very Quiet . Delicious breakfast buffet style incl. in stay. Most of all a reliable airport shuttle (free). All in all, this place is the best remedy to soothe the traveller‘s nerves , and also a convenient starting point to visit the reknown big buddha statue nearby. next time for me.