هوتل ميلا تايمز سكواير

QUITE AND NICE

Always consistent..and can’t beat the location..

Hotel was exactly where we wanted to be. The rooms however could have been kept better. There were stains and marks in the carpet and the coverlet on one bed had black stains on it. Needs some touching up.

Hotel has a great location, good service, and decently clean. There were a few places around the hotel that could have used more attention, but not bad. Beds were uncomfortable but not the worst we have ever slept on in NYC. Our biggest issue wasn’t necessarily with the hotel, but the valets that they use. We left our keys with the hotel for our vehicle to be valet parked. We went to our room and changed clothes and then stepped out to go find a bite to eat. Our car was still sitting on the street. I inquired with the parking garage next door if that was where the hotel valets park our cars and they said yes and that someone was getting ready to move our car. About an hour later while eating, we get a call from the hotel that our car has been hit. We return to see that our vehicle was still on the street and not been moved. Apparently a car entering the garage got too close to our vehicle and hit it causing approximately $2k in damage. The garage lied to us multiple times about the situation before I finally pieced everything together and saw that the vehicle that hit us was still in the garage right by the door. I called the police for a report and after 2 hours of waiting the man driving the vehicle that hit us returned to his truck. The garage manager tells him that they have video footage showing him hitting our car. He gives us his information and we call and file the claim immediately. Had the valet parked the car, this wouldn’t have happened.

The hotel is very nice and in a good location. The rooms are very small. I would have liked to have more space.