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manager was extremely rude, ac rattling at night not worth the stay

I had lost my passport at Mumbai airport and only discovered the loss when I reached the hotel in Surat. The staff, Sudhanshu and Jaydeep, at reception worked tirelessly to locate it at Mumbai airport, and then for 2 days to get the passport from Mumbai To Surat before my scheduled departure. What a great service!

Really comfortable hotel in quiet location. The only mess-up was that despite request all 3 rooms to be on the same floor, they did not allocate accordingly . They did offer us an option to move to the same flor on day 2 but we ahd already settled in. I would stay here again.The airport is only 15-20 minutes away.

Very friendly staff you start off as a guest and leave as family member

We had a lovely stay and the staff were excellent. The manager called Neil was really nice i wish we stayed longer but i will definatly book for at least few days next time i go to India. The hotel has just been renivated lovely rooms great breakfast.

Enjoyed my second visit now known as Marriott. It’s a shame they’d reduced the restaurant choice from 2 to one

Very good Convenient location

Excellent hotel, very good amenities and clean. Well staffed by competent professionals who are always keen to help

The hotel did not reverse the authorisation taken on my credit card even after check out formality was completed. Disputing the transaction with my bank.

Nice and prompt service