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Hotel staff was very accommodating

Nice and clean hotel. The beds were super comfortable and the staff was great!

Excellent place to stay for families!

The customer service is OUTSTANDING at this location. I have stayed here numerous times, had birthday parties here. And they are fantastic. Very warm and personable. I would recommend this hotel at the downtown Pittsburgh location every time. My favorite place to stay.

It was a straightforward no frills hotel, which was just fine. The pillows are disappointing because they are like 3/5 the size of normal pillows but they give you a lot of them. The truly unsatisfying part was that the cleaning staff did not wear a mask or have the sign of one on their person. I did let the front desk know and hopefully they passed it along as they stated. The hotel has signs posted about every gues must wear a mask as well but I saw a couple without, tough to control other guests I understand but not your own staff.

I really like this hotel. The location is great. The history center is across the street. There is a nice river trail that you can walk straight down to from the hotel when the weather is nice. The rooms are recently updated. The king size bed is awesome. Been here 3 times in the past few weeks and will definitely return. They have grab n go breakfast options right now because of covid and center other amenities are unavailable but overall a nice stay. I believe the girls name is Chelsea at the front desk. Shes checked us in every time we've been there and she is wonderful. Pleasant and helped out when we got locked out of our room due to a dead electronic system on our door. Great customer service!

Great location. Staff was very friendly and helpful. Room was a great size and clean. Would definitely stay there again.

Really nice room with great view of city and river.

Everything was awesome! The service was great, the view was spectacular and the room was clean, comfortable and functional!! Would highly recommend!

The free parking was great!! That was the deal breaker for us choosing this hotel. I loved the location....very convenient to walk to the Strip. Covid regulations changed the true atmosphere of the hotel, but we still had a wonderful stay!